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Stuck at opening screen


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#1 ScrappyCat

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Posted 26 September 2017 - 02:06 PM

I just downloaded the game on Steam. When I click "start game", it loads a screen with 4 chars, I hear the music, but stays on that screen with nowhere to click.


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#2 Popcorn

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Posted 26 September 2017 - 06:26 PM

This is a problem of the wrong screen resolution. the buttons are off-screen at the bottom.

 

Try to open the patcher, click on option and change to "Windowed" instead of "Full Screen" and start the game. When the game is running you should be able to see the buttons. With them you can configure a different resolution for the game.

 


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#3 ScrappyCat

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Posted 27 September 2017 - 02:04 AM

Ahhh, thank you!


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#4 ScrappyCat

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Posted 27 September 2017 - 12:39 PM

Well, I switched to "windowed" and the buttons are still not visible.


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#5 Popcorn

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Posted 27 September 2017 - 01:08 PM

Okay, let's do some "low level" magic.

 

I will upload a config.xml file for you where the screen resolution is set to 800x600. This should be small enough to fit on your screen.

You should see the buttons then.

 

Close the game.

Download the config.xml file from here:
https://drive.google...QzNSUHNzeXJlMDA

 

After you downloaded the file you need to navigate to your Dragon Saga Installation folder (for steam it can be found in steamapps/common otherwise it's in the location you have Dragon Saga installed to) and then open the subfolder Release.

 

Replace the config.xml in that folder with the one you just downloaded.

 

Restart the game and try. 

If it still not works please provide me with a screenshot and your PC specs.

 

Thanks.

 


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#6 Apocryphos

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Posted 27 September 2017 - 01:16 PM

If you are playing on a tv then you have to disable overscan tvs punch in cause most channels broadcast in 720p this basically cuts off areas around the border.

Edited by Apocryphos, 27 September 2017 - 01:18 PM.

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#7 ScrappyCat

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Posted 27 September 2017 - 02:08 PM

It made the opening screen smaller but the buttons are still hidden.

Having trouble with a screenshot.

 

Intel i5 2400

Ram 16 gigs

AMD 6800

 


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#8 Popcorn

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Posted 27 September 2017 - 08:07 PM

I would need even more infos:

 

Is it a Desktop PC or a Laptop, are you playing on a TV (as Apocryphos already mentioned), what is your current screen resolution, what is the windows version you're using (Windows XP, Vista, 7, 8, 8.1, 10) ?

What trouble are you having with the screenshot? 

 


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#9 ScrappyCat

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Posted 28 September 2017 - 02:35 PM

Desktop, large ASUS screen 1920x1080, Windows 7. Posting the jpeg here. All it shows is the opening screen. Everything below the left foot on the char that is pointing is not visible.  :)


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#10 Popcorn

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Posted 28 September 2017 - 10:39 PM

Please send the screenshot to vmpopcorn@gmail.com :)


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#11 ScrappyCat

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Posted 29 September 2017 - 12:11 AM

Sent. Thank you.


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#12 Popcorn

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Posted 29 September 2017 - 08:07 AM

Got the screenshot. Thank you. Are you playing using steam?

 


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#13 ScrappyCat

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Posted 29 September 2017 - 10:35 AM

Yes, because I could not play Dragon Saga loading it from their site. Said something about my Flash Player not updated. It is updated.


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#14 Popcorn

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Posted 29 September 2017 - 11:14 AM

When you registered the game (the step where you have to enter your e-mail address) you had to enter an account ID and a password. Do you still know them? (do not post them here)

 


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#15 Popcorn

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Posted 29 September 2017 - 11:17 AM

Yes, because I could not play Dragon Saga loading it from their site. Said something about my Flash Player not updated. It is updated.

 

Um. May I ask from which site you tried to download? http://www.playdragonsaga.com ?


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#16 ScrappyCat

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Posted 30 September 2017 - 03:08 AM

I sent you the email and name I used to register at playdragonsaga.com, gotten there from the Warpportal site.

I played Roseonline for years, and played Ragnarok. Never had a problem loading anything from Warpportal.


Edited by ScrappyCat, 30 September 2017 - 03:10 AM.

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