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WHY DID MY CHARACTER and VENDOR GOT CHANGE PASSWORD?


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#1 EzMMR

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Posted 17 October 2017 - 08:28 AM

I NEED YOU ASAP!!!! WHEN I WAS VENDING, I GOT DISCONNECTED FROM THE SERVER, BUT NOW IT WAS CHANGE PASSWORD, PLEASE REPLY ASAP! I NEED MY ACCOUNT BACK!!!!!!!!!!!!!!


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#2 Buffiies

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Posted 18 October 2017 - 01:23 AM

Send a ticket instead.


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#3 VModCupcake

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Posted 18 October 2017 - 08:22 PM

As Buffiies said, you need to make a ticket. Here is the link to the support page.  You can also make a support account which allows you to view and reply to your ticket at the website rather than waiting for emails. Click on "register" on that same page to make a support account. 

 

 

I hope your issue is resolved soon.


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#4 anggarahn1306

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Posted 15 October 2018 - 09:00 PM

I NEED YOU ASAP!!!! WHEN I WAS VENDING, I GOT DISCONNECTED FROM THE SERVER, BUT NOW IT WAS CHANGE PASSWORD, PLEASE REPLY ASAP! I NEED MY ACCOUNT BACK!!!!!!!!!!!!!!

it happened to me too


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#5 DarthKarla

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Posted 16 October 2018 - 01:17 PM

Why is this happening are we being hacked? 


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#6 VModCupcake

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Posted 16 October 2018 - 09:34 PM

If you have experienced an issue like this, you need to make a ticket. Here  is the link to the support page. In the ticket body you should explain in detail what happened. 

 

If you are able to change your password, you should do that as a precaution. if you are unable to change the password, support can do that for you once you prove ownership of the account


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