Problem after select characters - Technical Support - WarpPortal Community Forums

Jump to content


Photo

Problem after select characters


  • Please log in to reply
11 replies to this topic

#1 7646150102235912217

7646150102235912217

    I am New.

  • New Members
  • 2 posts

Posted 23 October 2017 - 05:07 PM

Hi after select my character the game going  to  load screen but have a problem:
 
https://ibb.co/n0wr6R

Thx :)


  • 0

#2 sZen

sZen

    I am New.

  • New Members
  • 3 posts

Posted 14 November 2017 - 04:40 AM

exactly my problem, my god... first experience is immediately maintenance.. and after that game froze after select the first character i ever created..  :p_sad:  i just wanna try the game
edit: i did reinstall and i can't get past and play the game.


Edited by sZen, 14 November 2017 - 08:33 PM.

  • 0

#3 mscocca

mscocca

    Amateur Blogger

  • RO2 Community Representative
  • 353 posts
  • LocationRome, Italy
  • Playing:Ragnarok Online 2
  • Server:Odin

Posted 14 November 2017 - 05:05 AM

Hello 7646150102235912217 and sZen,

I am sorry that you have encountered this trouble.

Since there’s no specific detail on the matter, I assume this is about the black/orange screen bug. There are only two things you can do to have the game working fine again:

1)      Re-install the game;

2)      Login from another device and move your character to another city (please avoid Morroc and Mt. Mjolnir Area);

If you do 2) you won’t need to reinstall the game, if you do 1) you won’t need to log in from another device.

Remember to never log out while in Morroc or Mt. Mjolnir Area since those two maps cause many troubles to players. This means that when you know you are going to log out, you should always move to other maps if you are in one of the two listed above.

I am sure this will make you through the problem,

See you in game! Since there’s no specific detail on the matter, I assume this is about the black/orange screen bug. There are only two things you can do to have the game working fine again:

1)      Re-install the game;

2)      Login from another device and move your character to another city (please avoid Morroc and Mt. Mjolnir Area);

If you do 2) you won’t need to reinstall the game, if you do 1) you won’t need to log in from another device.

Remember to never log out while in Morroc or Mt. Mjolnir Area since those two maps cause many troubles to players. This means that when you know you are going to log out, you should always move to other maps if you are in one of the two listed above.

I am sure this will make you through the problem,

See you in game! 

:p_love:


  • 0

#4 7646150102235912217

7646150102235912217

    I am New.

  • New Members
  • 2 posts

Posted 11 July 2018 - 04:54 PM

Well after that i cant play, but  i try one more time but have same error :/

I have 3 character 1 in Prontera,Mt.Mjoll and other zone but i try  enter same error, i try again and say MtMjoll zone wtf.

I try  with everyone  but cant enter :/


 


Edited by 7646150102235912217, 11 July 2018 - 04:55 PM.

  • 0

#5 PillowBasher

PillowBasher

    I am New.

  • New Members
  • 7 posts
  • Playing:Nothing

Posted 28 July 2018 - 04:39 AM

Guys i fixed mine! ^^/

 

i just installed Video Card on my Comp and poof it worked.. dont know on laptops though... 

 

See you all in game  :)   :p_laugh:   :p_laugh:   :p_laugh:


  • 0

#6 asukraxx

asukraxx

    I made it Off Topic

  • Members
  • 20 posts

Posted 29 July 2018 - 10:09 PM

Guys i fixed mine! ^^/

 

i just installed Video Card on my Comp and poof it worked.. dont know on laptops though... 

 

See you all in game  :)   :p_laugh:   :p_laugh:   :p_laugh:

 

to bad for laptop user i guess,  mine still crash after character select and loading screeen, before maintenance it's fine


  • 0

#7 1131131129203649980

1131131129203649980

    Amateur Blogger

  • Members
  • 229 posts

Posted 31 July 2018 - 03:00 PM

those who cant cant change video card, can try updating their drivers


  • 0

#8 asukraxx

asukraxx

    I made it Off Topic

  • Members
  • 20 posts

Posted 04 August 2018 - 09:34 PM

those who cant cant change video card, can try updating their drivers

already up to date, still crashing after selecting character


  • 0

#9 HyunSooK02

HyunSooK02

    I made it Off Topic

  • RO2 Community Representative
  • 41 posts
  • Playing:Ragnarok Online 2
  • Server:Odín

Posted 05 August 2018 - 12:11 AM

Hello, It concerns me to let you guys know that the developers are operating this problem. So it's just time to you guys be able to log in normally, you guys can try using the minimum settings and during the loading screen wait about 1 minute.


  • 0

#10 asukraxx

asukraxx

    I made it Off Topic

  • Members
  • 20 posts

Posted 08 August 2018 - 08:49 PM

i decide to reinstall the game, but it give me another problem, sighhh

 

error 02:cannot connect to patch server 

 

https://ibb.co/ime3d9


  • 0

#11 asukraxx

asukraxx

    I made it Off Topic

  • Members
  • 20 posts

Posted 17 August 2018 - 09:47 PM

Hi after select my character the game going  to  load screen but have a problem:
 
https://ibb.co/n0wr6R

Thx :)

 

did you fix the problem??


  • 0

#12 asukraxx

asukraxx

    I made it Off Topic

  • Members
  • 20 posts

Posted 19 August 2018 - 07:56 PM

done, ro2 blocked in my country. i used VPN ... im able to patching and enter the game without blackscreen or crashing


Edited by asukraxx, 19 August 2018 - 07:56 PM.

  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users