same here.... and Code the Redeemer, dont want give me the hat too Q_Q i have sepnd more than 1500kp points.
Edit: not Steam user
When did you spend the amount?
Posted 07 December 2017 - 06:31 PM
on Monday 04.12.2017
and before 28.11.2017
This event will only count towards spent KP in game from December 1st till December 15th. So if you spent 1k points on December 4th then you should get a headgear, the headgear can be collected through Code the Redeemer by the fountain in Prontera city.
Posted 07 December 2017 - 09:06 PM
This event will only count towards spent KP in game from December 1st till December 15th. So if you spent 1k points on December 4th then you should get a headgear, the headgear can be collected through Code the Redeemer by the fountain in Prontera city.
i spend 1,5k KP Points on 04.12.2017 but still nothing....
Posted 07 December 2017 - 11:37 PM
How come there is no KP offers through steam, just 30day VIP and nothing else? Would spend a little on the game but your setup wont allow me too, steam users cant even change WP to KP on the site... Even after having a support ticket Im just told everything looks fine on RO's end and steams end, clearly something is messed up.
Edited by IronHack, 07 December 2017 - 11:42 PM.
Posted 08 December 2017 - 07:09 AM
i spend 1,5k KP Points on 04.12.2017 but still nothing....
It is possible they are still working on the insertion, will check with the staff in a few hours.
How come there is no KP offers through steam, just 30day VIP and nothing else? Would spend a little on the game but your setup wont allow me too, steam users cant even change WP to KP on the site... Even after having a support ticket Im just told everything looks fine on RO's end and steams end, clearly something is messed up.
The account payment options are probably restricted due to security concerns, did you mention to the staff in the ticket if this can be relaxed for your account? You may PM me the details if necessary.
Posted 13 December 2017 - 04:48 PM
Hello,
Same issue here, spent 1k + KPoint just a couple of days ago, Code The Redeemer doesn't want to give to me the costume.
Help please!
Please see staff response below:
Hats will be distributed today! They need to be manually inserted but we will make sure the hats are delivered
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