Since early afternoon there has been a problem with the connection to the game for a good part of the Hispanic community (Chile, Colombia, Argentina, etc). For more than seven hours there has been a lot of issues, going from the launcher not loading properly to a black screen at the character selection window or even a constant shutdown of the game without any advice.
We have tried to send tickets but the support page hasn’t been loading correctly, making it really difficult to send them.
Is there a problem with the game servers? Is a global problem or just something affecting us?. Thanks