2 replies to this topic

[Farionn94]

As the title says the game crashes after a few minutes of playing it whenever Im in Prontera but not on the mountain maps. The screen goes black for a few seconds and then the game is frozen in black background.

 

Please I want to know hoow can I make it stop crashing.

[Devihart]

Have you tried to reinstall RO2? Mine was crashing in almost all maps, worked for me!

[mscocca]

Hello Farionn94, 

I am sorry you encountered this problem!

Have you tried lowering to the minimum all the graphic settings of the game? 

Check the picture below:

 

 

Please toggle off all the graphic enchancements, reduce to the minimum Shadow's and Texture's quality as well. Feel free to reduce a bit the resolution as well (just to try and see if it helps).

This sorta problems usually get resolved like this, so I hope this will help you as well.

Just in case you still encounter this same problem, please visit https://support.warpportal.com and submit a ticket: the Support Team will help you and guide you to a solution!

 

If the game still won't be able to charge the maps correctly, then I suggest you to reinstall it!

 

See you in game!

Edited by mscocca, 22 December 2017 - 11:15 PM.