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Please refund: I lost 1.9 million zeny because of server breakdown


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#1 5088150402171330100

5088150402171330100

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Posted 02 January 2018 - 07:05 PM

Greetings I bought a Serenia card worth 1.9 million and because of server issue, I relog and the card is gone!

I bought it at Morroc Auction House today 01/02/2018 7:40 PM, got it from the mailbox, i put it in my bag. Game server crashes, I log in again and the card is no longer in my bag!

Therefore I ask for a 1.9 million Zeny refund on my character right away. I await your kind and soon reply..... Sbalvardian
 

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#2 1131131129203649980

1131131129203649980

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Posted 02 January 2018 - 08:05 PM

like i told you in the game, send a ticket in the support section of the web


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#3 5088150402171330100

5088150402171330100

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Posted 02 January 2018 - 09:59 PM

like i told you in the game, send a ticket in the support section of the web

Alray did, thanks for the advice.


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