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RESTART Server Issue 1/11/2018


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#1 Campitor

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Posted 11 January 2018 - 02:14 AM

Hello Folks,

 

It appears that at around 2am the hardware that hosted maps such as prontera, morroc, and others suffered a failure. No data was lost but that hardware cannot be used for the time being until a replacement part is allocated.

 

Due to this maps associated with that hardware have been distributed to other maps for the night. Tomorrow we will be investigating replacing that hardware with replacement hardware from IT stocks. Most likely there will be another maintenance. Once we have a full handle on the scope of tomorrow's maintenance we will be finalizing a server outage compensation plan.

 

If you owned a castle please make sure to ticket in for a treasure restoration today.

 

Thank you for your understanding.


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#2 mattxor

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Posted 11 January 2018 - 02:29 AM

Lmao even the hardware is giving up.

 

Thank you for letting us know.

 

 


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#3 Renaru

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Posted 11 January 2018 - 02:42 AM

Our compensation should be an XP event.

 

teehee


Edited by Renaru, 11 January 2018 - 02:46 AM.

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#4 ikkion

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Posted 11 January 2018 - 02:56 AM

Our compensation should be an XP event.

 

teehee

I agree with that! hehe  :Emo_16:  :Emo_16:  :Emo_16:


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#5 deesrojournal

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Posted 11 January 2018 - 06:33 AM

sent ticket # to zealot or do u want to take it camp? lmk


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