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Character Transfer 1 Week Delay


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#1 vinc3nt03

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Posted 24 March 2018 - 06:52 AM

Greetings,

Can I know what kind of problem are you experiencing why does the character transfer from account to account caused us to wait for almost 1 week already?

 

Thank you.


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#2 VModCinnamon

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Posted 24 March 2018 - 07:06 AM

Greetings,

For issues with VAS, please submit a support ticket addressed to WP GM staff on the link below. Once you submit the ticket you will receive a ticket number, PM me that please.

 

Warpportal Support:
https://support.warp...in/Default.aspx


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#3 VModCinnamon

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Posted 24 March 2018 - 08:51 AM

Update:

Please note that the service is not available yet for Re:Start server.


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#4 vinc3nt03

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Posted 24 March 2018 - 03:16 PM

Hi,

 

We have been following up our request thru WP Support using this ticket number [Poring] but still we are not getting any response about this matter. The said request is for iRagnarok Online Thor Server. We have been patiently waiting for almost 1 week now.

Thank you for your quick response.

 


Edited by VModCinnamon, 25 March 2018 - 02:37 AM.
Mod Edit: Removed ticket number.

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#5 VModCinnamon

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Posted 25 March 2018 - 02:41 AM

You are posting in Re:Start section of the forums, moving the report shortly to the correct server area :)

The ticket is now forwarded to the GM staff for further review, for security concerns, avoid posting ticket numbers on forums.


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