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[Resolved] My boyfriend can't access none of the sites neither play IRO.


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#1 vickyjpav

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Posted 02 April 2018 - 08:54 AM

My boyfriend told me today that he is unable to enter any of the sites or servers from WarpPortal. He tried everything from the common connection issues but nothing worked. He says that the problem may be from his computer because he can access the sites from his phone, but he didn't find anything that had a problem. This problem started today. We played yesterday and everything was fine, but then this happened this morning.
If someone has any idea of what this could be, then please help us.
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#2 VModCinnamon

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Posted 02 April 2018 - 08:59 AM

Hello,

 

Can you please describe the issue more?
Such as, when attempting to connect to either linked WP websites below, do they get an error message? That message would help a lot to assist further.

 

https://forums.warpportal.com/

http://www.warpportal.com/


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#3 vickyjpav

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Posted 02 April 2018 - 09:51 AM

He can't access any of those, it says he can't connect to the site because it took too long to respond.




Hello,
 
Can you please describe the issue more?
Such as, when attempting to connect to either linked WP websites below, do they get an error message? That message would help a lot to assist further.
 
https://forums.warpportal.com/
http://www.warpportal.com/


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#4 VModCinnamon

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Posted 02 April 2018 - 10:24 AM

Which browser are they using?


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#5 BreakerPain

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Posted 02 April 2018 - 04:09 PM

He needs to change his DNS to 8.8.8.8 and 8.8.4.4
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#6 vickyjpav

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Posted 03 April 2018 - 06:51 AM

His net provider blocked his IP without noticing, so his problem is fixed now! Thanks for the help anyway!

Edited by vickyjpav, 03 April 2018 - 06:52 AM.

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#7 VModCinnamon

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Posted 03 April 2018 - 07:02 AM

Good to hear :) thank you for updating us on the issue.

Will mark the thread as resolved for now.


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