11 replies to this topic

[BlackMeow]

why does clicking the log-in button on warpportal website doesnt work? also pressing enter doesnt work. i use google chrome with auto-remember 

[ilovemuffin]

Works perfectly here, using chrome also. Update your version perhaps.

 

That seldom happens to me when I have multiple windows and tabs opened. 

[VModCinnamon]

Chrome works on my end, clear the cache folder just in case and disable adblock then try again.

[BlackMeow]

still can't get it for my other accounts. @_@ only the "use facebook to login" works which is linked to my main account. deleted cache and i dont have any adblocks. still doesnt work 

[VModCinnamon]

Have you tried another web browser?

[BlackMeow]

internet explorer, yes. i wont be able to get the free vip now huh 

[VModCinnamon]

The Weekend VIP event has already ended hours ago.

I could only say the issue is browser related, what about trying another device?

[BlackMeow]

i did try on mobile. couple of times. different browsers. 

[VModCinnamon]

Tested again, the Log-in button accepts interaction almost immediately and loads to the next page.

Please go through browser/device settings, see if anything is intercepting the clicks on supposedly secured pages. Also make sure you are using the correct credentials, do not use auto remember for this time. Lastly, on Chrome try the page under incognito mode, see what happens.

[BlackMeow]

already tried incognito mode. same thing. log in button doesnt react.  

 

what am i supposed to search for in the settings?

[VModCinnamon]

Other than resetting things to default, I can't think of a setting in particular.

You may want to contact the GM staff at this point to check the affected WP accounts.

[BlackMeow]

alright. will do. thanks, love