Added the following update to the OP
Update 5/23/2018:
Beginning Thursday May 24th at 11:00 AM PDT access to WarpPortal and all WarpPortal services will be suspended for the European Regions. For information regarding the new Terms of Service please visit our forums located here:
Astra or Camp,
Please tell us how EU players are able to transfer their costumes out from their account as the current Fashionista Event made them account bound. Ticket-ing via the normal support ticket doesn't work. Will Xealot be able to assist with this matter or are they forever doom with the account?