Hi, I have been attempting to play RE:start but it has yet to workout. I get the "cannot init d3d or grf file has problem" if I change the resolution to a higher setting with setup or its on a lower resolution and it works BUT the window is soo tiny the game is unplayable. I have tried uninstalling, reinstalling, checking the "run as administrator" in the compatibility tab on every file along the way, and even tried changing the windows compatability mode to windows 8 (idk if that was even the right idea) Any help with this would be very appreciated! Thanks
[Resolved] Can't get RE:start client to work properly
#1
Posted 02 May 2018 - 04:41 PM
#2
Posted 02 May 2018 - 11:07 PM
Hello,
This is a video related sitting.
What is your OS?
Please ensure and try the following:
- The game client must be off before doing any changes to Setup.exe.
- Setup.exe is always launched as an admin.
- Graphic Setting should have a selected graphic model, you may try each of them to test at a time.
- Screen size must be within the allowed measures, RO is not compatible with higher resolutions.
- Switch between Full and Windowed Screen Mode.
- For the compatibility issue, use Run compatibility troubleshooter found at Compatibility Tap of Setup.exe properties.
- Try Override high DPI scaling behavior found at the same location of the above.
#3
Posted 03 May 2018 - 09:18 AM
Solved :] Thank you!
#4
Posted 03 May 2018 - 09:21 AM
Glad to hear!
Which option resolved your issue? It may help others in future
#5
Posted 03 May 2018 - 02:58 PM
It was either checking the "Override DPI scaling behavior" or changing the Graphic Setting to a graphic model.
Edited by grebzzz, 03 May 2018 - 02:58 PM.
#6
Posted 04 May 2018 - 02:30 AM
Thank you for the update!
Marking the topic as resolved.
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