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#1 GGInInDer87

GGInInDer87

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Posted 07 May 2018 - 05:46 PM

 
I face some problem to get in game.  :hmm:
 
I can enter my character page but cannot log my character in Ro:restart sever  :sob:
 
need help , thanks  :thx:
 
 
IP        : 114.41.236.235
IP Country: 台灣 (Taiwan)
ISP Source: 中華電信股份有限公司 - (HINET-NET)
 
 
  1    55 ms    41 ms    41 ms  h254.s98.ts.hinet.net [168.95.98.254]
  2    40 ms    41 ms    40 ms  ulul-3301.hinet.net [168.95.158.2]
  3    42 ms    43 ms    42 ms  tchn-3011.hinet.net [220.128.16.106]
  4    47 ms    46 ms    47 ms  tpdt-3011.hinet.net [220.128.16.86]
  5    45 ms    45 ms    45 ms  220-128-13-90.HINET-IP.hinet.net [220.128.13.90]
  6    45 ms    44 ms    44 ms  r4101-s2.tp.hinet.net [220.128.7.113]
  7    46 ms    52 ms    45 ms  r4001-s2.tp.hinet.net [220.128.11.129]
  8   180 ms   179 ms   180 ms  r11-pa.us.hinet.net [202.39.91.37]
  9   190 ms   188 ms   189 ms  las-bb1-link.telia.net [195.12.255.81]
 10   181 ms   181 ms   181 ms  sjo-b21-link.telia.net [62.115.125.1]
 11   177 ms   178 ms   179 ms  ntt-ic-323771-sjo-b21.c.telia.net [62.115.12.53]
 12   183 ms   283 ms     *     ae-1.r22.snjsca04.us.bb.gin.ntt.net [129.250.3.26]
 13   202 ms   309 ms   380 ms  ae-6.r23.lsanca07.us.bb.gin.ntt.net [129.250.4.151]
 14   204 ms   203 ms   204 ms  ae-2.r01.lsanca07.us.bb.gin.ntt.net [129.250.4.107]
 15   213 ms   201 ms   201 ms  ae-0.a02.lsanca07.us.bb.gin.ntt.net [129.250.2.186]
 16   192 ms   191 ms   190 ms  xe-0-0-20-0.a02.lsanca07.us.ce.gin.ntt.net [198.172.90.170]
 17   201 ms   201 ms   201 ms  pedestal.demarcation.gravityus.com [204.2.170.42]
 18   192 ms   192 ms   192 ms  portal.demarcation.gravityus.com [204.2.170.50]
 19   183 ms   184 ms   184 ms  www.playheroesofarzar.com [128.241.93.13]

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#2 VModCinnamon

VModCinnamon

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Posted 08 May 2018 - 06:12 AM

Hello,

 

I have been informed by the staff that there was an issue on Re:Start server preventing NEWLY created characters from connecting, the issue should be resolved by now.

Please go ahead and try to connect to server.


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