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Clarification about GDPR


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#1 octigen

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Posted 17 May 2018 - 08:21 PM

 

All WarpPortal game access and account access will be blocked by regional IP.

What does it actually mean?

- Accounts registered with EU IPs; and/or

- Accounts ever logged in with EU IPs; and/or

- Simply denying further connections from EU countries but accounts are left intact.

 

All in all, could you provide a quick way to check if our accounts will be affected or not?


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#2 yamasakai90

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Posted 17 May 2018 - 08:30 PM

What does it actually mean?

- Accounts registered with EU IPs; and/or yes

- Accounts ever logged in with EU IPs; and/or unclear

- Simply denying further connections from EU countries but accounts are left intact. accounts disable, but we are still wishful that its only going to be IP locked and accounts are left 

 

All in all, could you provide a quick way to check if our accounts will be affected or not? none, they cannot disclose which account are affected or not. I ticketed in and asked about that

 

Also suppose to post it here https://forums.warpp...update-faq-ro1/

But I know why you post it in a new thread.

 

Lets hope we receive a different answer.


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#3 YongkySH

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Posted 17 May 2018 - 09:19 PM

Can check the powerup page, if you cannot access it then your account will be banned
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#4 Xellie

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Posted 17 May 2018 - 10:15 PM

Can check the powerup page, if you cannot access it then your account will be banned

 

This is not true, that block is by IP only. I know because I vpned around it to check how much wpe I had left. 


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#5 BlackMeow

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Posted 17 May 2018 - 10:50 PM

gimme WPE please


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#6 octigen

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Posted 18 May 2018 - 04:22 AM

All in all, could you provide a quick way to check if our accounts will be affected or not? none, they cannot disclose which account are affected or not. I ticketed in and asked about that

 

Hmm. I don't know why they can't make this. :(

Being able to determine affected accounts is obviously beneficial to players. Better than leaving their customers clueless.


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#7 soudou

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Posted 18 May 2018 - 04:41 AM

This is not true, that block is by IP only. I know because I vpned around it to check how much wpe I had left. 

 

On Discord someone with a US IP sees the message about not being permitted now because their account was originally registered in Europe. Maybe they fixed it (like they had to fix the wording of said message), or it could just be really glitchy.
 


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#8 octigen

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Posted 18 May 2018 - 06:01 AM

On Discord someone with a US IP sees the message about not being permitted now because their account was originally registered in Europe. Maybe they fixed it (like they had to fix the wording of said message), or it could just be really glitchy.
 

 

Is it a "PAYMENT ERROR!" pop-up you're referring to?


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#9 soudou

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Posted 18 May 2018 - 06:31 AM

Is it a "PAYMENT ERROR!" pop-up you're referring to?

 

No just text on a page. If I go to the website homepage, click Power Up and log in then this page shows for me. But I don't know if it's been adjusted to be tied to accounts vs IP.

 

JJWWl7L.png

 

 


Edited by soudou, 18 May 2018 - 06:31 AM.

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#10 VModMango

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Posted 18 May 2018 - 06:35 AM

Please continue in the appropriate area.
https://forums.warpp...update-faq-ro1/

I understand you are all mad that there have not been answers. As a player, I'm mad too. But making new threads won't help the situation.


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