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I can't buy more than 1000 kafra points per day. Why?


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#1 SmithJohn

SmithJohn

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Posted 18 May 2018 - 08:01 PM

Greetings:
 
I used to buy 4000, 10000 kafra points per month in one stam transaction.
more: >snip<
Now i can only buy 1000 kafra points per day. This is uncomfortable and time waisting for Kafra Point buyers:steamfacepalm:
 
Is this just happening to me? or have other players experienced the same recently?
more: >snip<
I already submmited a ticket to warpportal about this but there is no reply. IF you can help me to understand this purchase limit it would be much appreciated.
 
I await your soon and kind replay my dear Rune-Midgardians.....
more: >snip<

Edited by VModCupcake, 23 May 2018 - 08:56 AM.

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#2 mscocca

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Posted 18 May 2018 - 10:01 PM

Hello SmithJohn,

I am sorry about this issue you have experienced.
If you haven't resolved the issue yet, please visit the Support Page and file a Ticket to the Support Team in order to be assisted.
Please make sure to include as many details as you can.
If you don't feel confident writing in English, then feel free to use your own language if supported (Bahasa Indonesian, Chinese, Filipino, Italian, Japanese, Portuguese, Spanish, Thai).

Thank you for your continuous support to the game,

If you have any other enquiries, just let me know and I’ll be happy to help.

See you in game!

:kis:

Edited by mscocca, 18 May 2018 - 10:02 PM.

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#3 Draobyek

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Posted 19 May 2018 - 01:51 AM

This restriction may actually be on your Steam account. I'd first suggest contacting WarpPortal support, and then contacting Steam Support if the issue is not on WarpPortal's side.


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