[Under investigation] WP payment page - Page 7 - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
* * * * - 3 votes

[Under investigation] WP payment page


  • Please log in to reply
162 replies to this topic

#151 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 01 June 2018 - 11:40 PM

Important notice on payment methods is now posted:

https://forums.warpp...s/#entry2837364


  • 0

#152 raymond0509

raymond0509

    Amateur Blogger

  • Members
  • 101 posts
  • Playing:Ragnarok Online
  • Server:Dead

Posted 02 June 2018 - 08:00 AM

So when will my purchased WPE be credited? I also created a ticket and no response to it running 3 days now


  • 0

#153 ilovemuffin

ilovemuffin

    Amateur Blogger

  • Members
  • 468 posts

Posted 03 June 2018 - 11:46 PM

-_- this, even Paypal has this issue. What are you doing WP?


  • 0

#154 myeeleong

myeeleong

    I made it Off Topic

  • Members
  • 91 posts

Posted 04 June 2018 - 12:37 AM

-_- this, even Paypal has this issue. What are you doing WP?

 

HOPE THEY FIX THIS ISSUE B4 this coming Mad bunny event ><


  • 0

#155 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 04 June 2018 - 06:16 AM

-_- this, even Paypal has this issue. What are you doing WP?

 

Is this your first time using PayPal? If yes, the account may require verification for that payment type.

However, if the issue is similar to the one reported here then let us know.


  • 0

#156 ilovemuffin

ilovemuffin

    Amateur Blogger

  • Members
  • 468 posts

Posted 04 June 2018 - 08:24 AM

Is this your first time using PayPal? If yes, the account may require verification for that payment type.

However, if the issue is similar to the one reported here then let us know.

 

Nope, been using it since I started playing this game. Just diverted through PayEasy cause it's much cheaper.

 

On topic, it is somewhat similar. The whole process will push through up to payment successfully paid in Paypal page. Then it will succeed, though it seems nothing happened as it won't register on both WP and Paypal. It is as if nothing has transpired, but I'm not gonna try again just to test it out and get frustrated again.

 

I hope you can take note of this incident.


  • 0

#157 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 04 June 2018 - 08:27 AM

ilovemuffin, thank you for the reply and info. I will notify the staff.


  • 0

#158 LordYggdrasill

LordYggdrasill

    Too Legit To Quit

  • Members
  • 2830 posts
  • LocationWelgaia
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 06 June 2018 - 06:37 AM

Seems one of my friends still has this problem, she was unable to get the WPE she bought with Paypal. Enriched Event is going away soon, and this is worrisome. I thought the issue was fixed since last maintenance, not sure if this issue only happens with her, or with many other ppls.


  • 0

#159 myeeleong

myeeleong

    I made it Off Topic

  • Members
  • 91 posts

Posted 06 June 2018 - 03:17 PM

yes can we get a confirmation there is no problem if we use pay pal i dun wan to wait 7 days again for the point to be in my account after i paid. any friend from asia here can share what the payment method u use and is the issue still exist ???? thanks 


  • 0

#160 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 06 June 2018 - 04:40 PM

Unfortunately, the PayPal issue is also under investigation.

If possible, I'd suggest looking for other payment methods such as GoCash. There are notable websites that sell the cards (global) if you can't buy them locally.


  • 0

#161 myeeleong

myeeleong

    I made it Off Topic

  • Members
  • 91 posts

Posted 06 June 2018 - 04:43 PM

Unfortunately, the PayPal issue is also under investigation.

If possible, I'd suggest looking for other payment methods such as GoCash. There are notable websites that sell the cards (global) if you can't buy them locally.

Thanks VmodCinnamon, i will try it just that worried it happens again... othre than Gocash any other that is safe and no issue? 


Edited by myeeleong, 06 June 2018 - 04:43 PM.

  • 0

#162 Bankung

Bankung

    I made it Off Topic

  • Members
  • 66 posts
  • Playing:Ragnarok Online

Posted 06 June 2018 - 10:52 PM

I just tried again and got the same issue with paypal too
 
Please take note
+this is not my first payment
+chrome and internet explorer didnt work
+on warpportal payment page purchased wpe but nothing 
,still 0, no error message
+on paypal page confirmed to purchase but got nothing,
no transaction
+on my mail no receipt that sent from paypal
+on my bank account  got 2 transaction
witdraw and deposit so balance is 0  :pif:
 
 

  • 0

#163 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 06 June 2018 - 10:55 PM

 

I just tried again and got the same issue with paypal too
 
Please take note
+this is not my first payment
+chrome and internet explorer didnt work
+on warpportal payment page purchased wpe but nothing 
,still 0, no error message
+on paypal page confirmed to purchase but got nothing,
no transaction
+on my mail no receipt that sent from paypal
+on my bank account  got 2 transaction
witdraw and deposit so balance is 0  :pif:

 

 

Ouch, please see my post here.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users