Actually it's like arresting innocent people, and just saying "they are guilty".
"And no further comments"
That's right. Apparently management believes that the loss of several dozen players is a justified risk.
And I would like to hear it from management: "Yes, guys, we blocked you .Yes, you're innocent. Yes, we will not remove your block"
I always returned to Ragnarok to rest my soul from real life. With her frequent mud, stupid people who consider their decisions to be the only correct ones. With the effort to prove to these people that they are wrong. I myself am a technical support specialist, I see so many violations of the SLA, that it is not even worth mentioning SLA. Blocking users is the most extreme case of technical support specialists and each account is investigated separately. In my organization, unlawful locking of a user has one of the highest priorities. On an equal footing with the stopping of the service and solved in the shortest time. You can be picked up in the middle of the night because the user is trying to access and can not, and tomorrow he has an important project protection. Ragnarok is not about protecting projects. But this does not mean that the attitude to people on the part of technical support and management should be so.
Edited by Latander, 09 July 2018 - 05:47 AM.