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I can not access my account


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#1 elocuente

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Posted 14 June 2018 - 09:12 AM

I would like to play again but it turns out that my account is suspended, I do not remember my support center account, can you help me? thank!

 


Edited by elocuente, 14 June 2018 - 10:09 AM.

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#2 AndraSyte

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Posted 14 June 2018 - 09:42 AM

I am sorry to hear about the account trouble! Unfortunately we are unable to assist with account issues through the forums. Best way to receive assistance for this type of issue is to make a ticket and send it to the Support Team! You do not need to have a support account to send a ticket, but it is helpful as it will help to keep track of tickets you have already sent. 


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#3 elocuente

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Posted 14 June 2018 - 10:11 AM

I am sorry to hear about the account trouble! Unfortunately we are unable to assist with account issues through the forums. Best way to receive assistance for this type of issue is to make a ticket and send it to the Support Team! You do not need to have a support account to send a ticket, but it is helpful as it will help to keep track of tickets you have already sent. 

 

yes i tried several times to send ticekt but your page is out of service

 


Edited by elocuente, 14 June 2018 - 10:11 AM.

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#4 VModStrawberry

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Posted 14 June 2018 - 06:14 PM

yes i tried several times to send ticekt but your page is out of service

 

 

Hello elocuente. The Support Page is currently under maintenance. You can read more here: https://www.facebook...974026832607957 


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#5 AndraSyte

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Posted 15 June 2018 - 03:13 PM

Apologies regarding the maintenance! The Support Page is back up as of early this morning and tickets should now be available once more. 


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