I am New.
Posted 17 June 2018 - 08:42 PM
Hi Techical Support,
i cant purchase WP Energy using Boku pay by Mobile system. I called my technical support in Globe Telecommunication company, they told me that my MPIN is Active, but when i purchase in Boku, the system says "Sorry, your MPIN is incorrect. but i try to update my MPIN but its same problem. pls help me... i need to purchase badly.
hope to hear from you guys!!!
tnx
Too Legit To Quit
Posted 17 June 2018 - 09:50 PM
Hello
Sorry you are having this problem. Please make a ticket so support can look into this matter. Here is the link to the support page. Use "Technical/ Web Support" for the ticket department and explain the situation to them.
I'm sure support will be able to help. Good luck! I hope your issue is resolved soon.
I am New.
Posted 18 August 2018 - 08:18 PM
please help this my Ticket no. >snip<
Edited by VModCupcake, 19 August 2018 - 09:52 PM.
Too Legit To Quit
Posted 19 August 2018 - 10:02 PM
please help this my Ticket no. >snip<
I edited your post to remove the ticket number
You did not specify what your issue is but since you have already made a ticket, you can reply in the ticket itself at the website if you have a support account. To create a support account, click on "Register" on this page. Once you have a support account, log in and follow this guide to find your ticket so you can reply in it.
It can sometimes take several days to investigate certain issues so please be patient while support looks into your problem.
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