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#1 dyshana4

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Posted 12 July 2018 - 11:46 PM

After the last maintenance I get an error when trying to answer a ticket (or opening a new one). Is it just me? How can I reply to support if it's not working?


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#2 AndraSyte

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Posted 16 July 2018 - 01:06 PM

After the last maintenance I get an error when trying to answer a ticket (or opening a new one). Is it just me? How can I reply to support if it's not working?

 

 

If you are still experiencing the error please either provide a screenshot of the error here or via PM to Krexus and myself so that the Support Team can investigate. 


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#3 Lyia

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Posted 28 July 2018 - 02:14 AM

Well, I'm trying to send a ticket since last monday and the support page keeps giving me that "oops try again later" error. I'm also not recievng any responses from the support on another ticket that was being worked...

 

FUBAR I'd say...


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#4 itbong22

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Posted 28 July 2018 - 02:26 PM

still not working ticket page...with error "ooops try again later"


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#5 AndraSyte

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Posted 31 July 2018 - 09:06 AM

We have been receiving additional reports as well regarding the support page sometimes giving errors. If you are still affected by the error please make sure to send a PM to our Customer Service Manager Krexus and include myself on the PM so that I can ensure that the issues are addressed as soon as possible. Thank you! 


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#6 SergeyZ06

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Posted 18 August 2018 - 12:17 AM

I was able to send new ticket a month ago, but there's no answer today

Read more here:
https://forums.warpp...as-deactivated/


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#7 VModCupcake

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Posted 18 August 2018 - 09:29 AM

I was able to send new ticket a month ago, but there's no answer today

Read more here:
https://forums.warpp...as-deactivated/

 

Sorry you are still having this problem.  Please send me a pm with your ticket number and I will forward it to the support team.


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#8 SergeyZ06

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Posted 18 August 2018 - 11:33 PM

Sorry you are still having this problem.  Please send me a pm with your ticket number and I will forward it to the support team.

Done
Thank you for your attention 


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