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They don't care


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#1 kojek

kojek

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Posted 07 August 2018 - 04:35 AM

I think from the staff who don't care about the problems in this game. even a few days some people were banned for no apparent reason and did not get a clear explanation when getting a reply on the ticket. here I feel very disappointed with no response and service response. do staff care about this problem? I do not think so .
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#2 VModCupcake

VModCupcake

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Posted 07 August 2018 - 08:13 AM

Sorry you are having a problem, but issues involving game accounts must be handled in the ticket system, not here at the forum.  If you feel you have not gotten an answer on your ticket after a period of time, you can send the ticket number and a brief explanation of the situation to CM AndraSyte

 

You should also make a support account so you can reply directly in your ticket at the website instead of waiting for emails.  Information on support accounts can be found on the support page

 

Please pm me if you have questions on making a support account

 

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