Heyo, is anyone able to advise what's the average waiting time for ticket? Apparently my account has been suddenly banned when I've never engaged in RMT nor used any bots before... And it hurts to see my VIP status ticking down while I wait for a response from the GMs.
Average waiting time for ticket?
Started by
1552140813014846680
, Sep 18 2018 12:47 PM
4 replies to this topic
#1
Posted 18 September 2018 - 12:47 PM
#2
Posted 18 September 2018 - 03:01 PM
In my case, 1–3 days of waiting time before a first response from GM. After that, then it’s within 24 hours.
#3
Posted 18 September 2018 - 03:08 PM
Oooh thanks Chakri!
#4
Posted 19 September 2018 - 01:10 AM
What Chakri said is correct, though it depends on the type of case submitted. Payments may take more depending on when the ticket was sent, payment issues are only handled during office hours/week days.
#5
Posted 19 September 2018 - 05:16 AM
Thank a lot Cinnamon!
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