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What should I do if I bought item is duplicated after verified?


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#1 testongames

testongames

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Posted 10 November 2018 - 04:48 AM

Hello everyone, I'm newbie here start play in this year. When I heard people rumors saying about the item can be duplicated to fake item I was being scared.

 

Question here:

If I have bought the item that was above 1b+ or 2b+ from the seller player and I going to do submit ticket to WP support to check verification about the item i was bought.When after 2~3 days WP support help me checked out reply to my item it is not legitimacy its was duplicated fake item and the item was immediately gone in my [ Inventory / Equipment ]. So I lost the item and lost the zeny both of them... I don't mind item was gone but I want return it back my zeny.

 

What supposed should I do? If really happen both of things is gone and I lost everything nothing can't be gain back. Should I? [ To be continue OR Not to be continue but quit ] Wisely choose of my decision. :sob:

WP staff please kindly do make the direct [ Live chat in the Forum / Official facebook / or whatever to make easier to communicate with people having any trouble ].

[ Easier Communicate,Fast Complete,Smoothly Work and Best Community! ] Best of the work !

 

 

 

 

Who have anything else can be share with me how to solved this matter? :thx:


Edited by VModCinnamon, 10 November 2018 - 04:57 AM.
Mod Edit: Please do not use red font, it is for moderation purposes.

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#2 VModCinnamon

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Posted 10 November 2018 - 05:02 AM

Hello testongames,

 

Trade reversal is handled on case by case basis. For your ticket handling please contact Barracuda [link] on forums. We will not be able to discuss this on forums because it concerns an account status/item transaction.

If you require further assistance in that regards send me a PM.

 

Thank you for understanding.

 

 


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