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Does anyone here read tickets? Can't reset password


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#1 DuckSpell

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Posted 10 November 2018 - 07:01 AM

I keep getting an error when I go to reset my password via email for my main account that "cannot communicate with the server try again later" however when I try to chance a sock-account I just made it allows the change

 

I sent in a ticket a week ago, whats going on?


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#2 VModCinnamon

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Posted 10 November 2018 - 07:16 AM

Do you have the ticket number? If you do, PM me it please.


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#3 Drengineer

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Posted 11 November 2018 - 02:06 PM

all the tickets i send are answered in less than 48 hours. usually in the same day


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