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Disconnected after selecting character.


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#1 wc369

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Posted 10 November 2018 - 06:54 PM

Hi, im having this kind of problem right now.

both left and right character, can play as usual. only this character in the middle will loading and disconnected.

is it 1 character here got banned or bug?

as i know, if got banned, i cant login.

but this one, i can login and select any char. only for the middle char having problem.  =,='

need help, thx

 

 


Edited by wc369, 10 November 2018 - 07:34 PM.

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#2 VModCinnamon

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Posted 11 November 2018 - 12:31 AM

Hello,

 

If the character is stuck inside an instance, then please use this thread.

Else, you may want to contact the GM staff for assistance. How to send a ticket guide is in my signature.

 

Account suspensions are ID wide, it cannot happen to a single character.


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#3 wc369

wc369

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Posted 11 November 2018 - 05:07 AM

Hi sir,

 

im not stuck inside instance.

 

its at juno. just nearby kafra employee.

 

i already sent a ticket to GM staff, and still waiting for their reply.

 

Hopefully it can be settle within 24 hours. cause this happened almost 2 days already.

 


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