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Concerning dupes and item deletion


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#26 Kritzkingvoid

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Posted 31 December 2018 - 04:23 PM

Like Fuuton said: Its about conveying the message. For a person who has no knowledge about duping and inactive on the forum (Hey, that's me) The way you just forced log out someone without any prior knowledge of what happened and coming back to see your items gone.

 

You could say this is Life lesson for someone, not familiar of duping and thinking to screenshot every trade I made. If that's the case I don't think losing an item and later going to the forum to find out duping existed is not a good message  for new players

 

Here my bread and butter solutions.

 

1) Instead of advertising me to buy lootbox every goddamn second in global chat. Advertise to all players that dupe items existed and take a screenshot of every trade. You might think that duped items should be common enough to have its on warning but nope. 

 

2) Give us a prompt to take a screenshot before accepting a trade

 

3) Have auto-screenshot when trading as an option and have it on as default. (inb4 people to lazy to press one button for a screenshot like me)

 

My +9 vanagrand is not yet refunded btw. Since i have no evidence. I cant afford a new one

 

 


Edited by Kritzkingvoid, 31 December 2018 - 04:26 PM.

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#27 nyyaan

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Posted 31 December 2018 - 04:26 PM

At this point, either go on a do-it --yourself mode or just record every transaction. 

 

If I ever sold any duped item to anyone, my apology as I also probably was not aware as well.


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#28 AceBanner

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Posted 31 December 2018 - 04:26 PM

Try to think on WP/GM team's side. They are trying to find out dupers in game & have it removed. They are not responding an e-mail because the person in possession of the dupe items may be a duper himself/herself (Though a reply from WP/GM would be nice). There are overwhelming numbers of dupers/dupe items in the server versus the number of staffs to handle the issue. Thus, an e-mail reply is unfortunately not feasible. 

 

If the above of my opinions are wrong, then WP/GM are unethical lazy. Nonetheless, I do not think so.  :heh:


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#29 VanishingPoint

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Posted 31 December 2018 - 04:52 PM

Ticketing system don't even work most of the times.

at this point anything can be duped. Get it together WP.


Edited by VModCinnamon, 31 December 2018 - 11:12 PM.
Mod Edit: Merged double posts

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#30 AceBanner

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Posted 31 December 2018 - 04:59 PM

Ticketing system don't even work most of the times.

 

My area is fixed. Not sure why they keep having the same issue over and over.  :yawn:


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#31 Ecologist

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Posted 31 December 2018 - 08:05 PM

Hello,

I would like to know if the GM team is working on a solution or workaround for the duping problem?

How can it be possible that items go missing and there is no heads up, there is no explanation as to what is missing and how can I be sure that in the future when I buy something it will not be duped, or rmt, or "compromised"?

 

 

Workaround is possible but will do an extreme coding strategy to overcome such technical problem. I think the workforce behind this already know that duping is so close to client editing, lcs and the likes.

 

And I also believe that this can't be solved in a snap. The real problem is, the staff won't even bother emailing you that a certain item is gone missing which is very [Cookies].


Edited by VModCinnamon, 31 December 2018 - 10:44 PM.
Mod Edit: Nothing to see here.

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#32 VModCinnamon

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Posted 31 December 2018 - 10:39 PM

The 2 active topics concerning dupe are merged into a single one for better review.


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#33 zeywei

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Posted 31 December 2018 - 10:41 PM

[Happy new year yes!]

 

Also . Happy newyear .


Edited by VModCinnamon, 31 December 2018 - 10:45 PM.
Mod Edit: The call out is unnecessary.

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#34 VModCinnamon

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Posted 31 December 2018 - 10:47 PM

I forwarded the concerns to the staff, do note though, feedback is appreciated but calling out WP staff with names is not tolerated. Also calling out a group of players or region is not allowed on these boards.


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#35 VModCinnamon

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Posted 31 December 2018 - 11:28 PM

As on topic and my personal take on the issue,

 

Users should not be held accountable for the dupe situation, speaking of screenshot taking. Normally the transactions are logged at the back-end, and a screenshot should only serve as a confirmation, not a requirement (some cases are exempted).

If the GM team asked a user to provide a transaction confirmation in form of a screenshot for something they bought off a random vend then it may be for something else.

 

The whole situation has prolonged enough, it is awful, not only for the users but also for the staff. Been said, I'd try to put positive thoughts into it, that they are doing "something" but it is not the best nor a sufficient band-aid. Dupe deletion is ongoing regardless how we feel about it, a master solution is what we really need to be honest but it is yet to be delivered. Till then, bad items will still be purged.


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#36 SaintMarkus

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Posted 01 January 2019 - 01:06 AM

my apologies if this is wrong to ask.

 

so does it mean, chaos has more dupe items now? and somehow....Thor is stable as usual but low players.

 

 

 

P.S. Just came back...checking on what happen to the world after Doram dominate the WOE xD


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#37 LordYggdrasill

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Posted 01 January 2019 - 06:57 AM

They are already doing a lot better, back in summer 2018 you could be banned for possessing duped zeny/items, now you only lose the zeny/items but you wont be banned unless they have strong evidence that you buy directly from duper's illegal websites.


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#38 GustoZ

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Posted 01 January 2019 - 07:08 AM

They are already doing a lot better, back in summer 2018 you could be banned for possessing duped zeny/items, now you only lose the zeny/items but you wont be banned unless they have strong evidence that you buy directly from duper's illegal websites.

Agreed ^^
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#39 Ilindith

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Posted 01 January 2019 - 07:37 AM

Curious, are they doing it on a item by item basis or per character?

 

Meaning, if you've had stuff deleted, are they done with that character?


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#40 Fuuton

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Posted 01 January 2019 - 08:38 AM

wouldnt it be more efficient to code trades/vends to have a silent GM-alarm trigger that recognizes that an item is duped? i say more efficient, but not assuming that this would be easy given the game's initial programmer layout. but at least this way you save staff having to manually do it one by one or char-by-char.


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#41 Handersen

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Posted 01 January 2019 - 09:28 AM

U won’t have any problem with dupe if you just open the ocp box your self lol problem solved.
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#42 PokeDemon

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Posted 01 January 2019 - 09:36 AM

[Removed]

 

Is that store a exemple of dupped itens??

Im just a newbie wanting to now WHAT IS DUPPING and HOW I can see if the item is dupped or not.


Edited by VModCinnamon, 01 January 2019 - 09:49 AM.
Mod Edit: Please do not do that.

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#43 azumak1

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Posted 01 January 2019 - 09:40 AM

Shouldn't have the name showing in the ss fam

 

but IMO, probably not a duper's shop. Why bother duping all of those trash cards? Either an extreme Old Card Album opener or a botter cleaning up storage. Could be a mix of both.


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#44 VModCinnamon

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Posted 01 January 2019 - 09:50 AM

Please do not post screenshots of vendors here, this is not the correct place.

If you suspect a vend of suspicious activity then please report it to the GM staff ;)


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#45 VanishingPoint

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Posted 01 January 2019 - 11:05 AM

Please do not post screenshots of vendors here, this is not the correct place.
If you suspect a vend of suspicious activity then please report it to the GM staff ;)


I submitted many tickets and nothing was done about the vendors who scam people by selling an item with a similar sprite worth x100 times less. Let people post screenshots here since GMs are incompetence. At least this will allow players to be vigilant in avoiding getting scam.
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#46 VModCinnamon

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Posted 01 January 2019 - 11:11 AM

I submitted many tickets and nothing was done about the vendors who scam people by selling an item with a similar sprite worth x100 times less. Let people post screenshots here since GMs are incompetence. At least this will allow players to be vigilant in avoiding getting scam.

 

I cannot discuss with you here GM handling, for that please contact Familiar on forums they should be able to see what's up with that.

But to answer you directly, we cannot turn this thread into a call out thread, it won't end well.. :(


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#47 yauhoilun

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Posted 01 January 2019 - 01:04 PM

Maybe duping issue cannot be solved but I think players just want some transparency and communication from GM team.

 

Leaving players in the dark is a bad idea.


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#48 LouisLu

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Posted 01 January 2019 - 10:13 PM

Well I just hope my vana is atleast refunded. It took 7months to farm for it. Best wishes for the staff, kinda wished it didnt happened this New year. Also kinda wish their was atleast a warning what happened and not just putting me in a empty login screen with no message

 

what have you being doing in  this 7 months ?


Edited by LouisLu, 01 January 2019 - 10:13 PM.

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#49 VModCinnamon

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Posted 02 January 2019 - 02:20 AM

A post has been removed.

Please do not post possible ways to dupe an item and how to conceal it, if you know something then please report it to Campitor immediately. Thank you!


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#50 S207

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Posted 02 January 2019 - 07:23 AM

Just an advice, i know this will take a lot of work for GM Team, but since a few months, every eden deal I made was followed by a ticket with the SS and a recording of the deal, so I'm making sure im buying a legit item. Is not like I would like to lost 2b instant.

I made this for items over 500m+


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