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Bigfoot is Real....!


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#1 Trii

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Posted 16 March 2019 - 09:19 AM

Last night at about 11:00 PM, I was gearing up my Ranger for some MvP's and notice my Old Detachment Ring missing from my character, Upon checking about ten accounts and having no results I log on WarportalSupport to send in a ticket. “A trooper responded, but reported back that my old detachment ring is a possible dupe and asked where i got it from. After looking though my screenshots i provided everything needed for the GM's to help. My account is register since 2011 and i have never encounter a dupe issue until today. I have heard stories on forum about bigfoot encounter's but always assume them to be RMT players dealing with big mvp problems. I had to dig though my laptop PC to find the trade from three weeks ago, On the bright side this is a small item i bought for 1.5 billion zenies but still took the time to screenshot and log the trade. I feel for anyone out there who is having this issue but have no proof / lost screen shots. I will be more careful from now on and verify everything right after trade when dealing with a random person. Stay safe folks !

 

 

YZFMER15oZmO2bQ_OdwjPvNyFnBIM7aPwuW1Qyo8

 


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#2 S7th

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Posted 16 March 2019 - 09:26 AM

So, after 3 weeks, did your Old Detachments Ring disappear?


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#3 Trii

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Posted 16 March 2019 - 09:32 AM

Yes, i used it for three weeks and they removed it last night. It should be okay since i provided everything needed, worst case i get 1.5b zeny back. I was lazy to verify and didn't feel like anyone would dupe a fresh OCP for 1.5b and i was wrong.


Edited by Trii, 16 March 2019 - 09:32 AM.

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#4 S7th

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Posted 16 March 2019 - 09:43 AM

I see, 3 weeks is a considerable amount of time, so sad. Especially when another OCP arrives.
Good luck finding a legit Ring. :p_sad:


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#5 Trii

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Posted 16 March 2019 - 09:54 AM

Im glad the GM is able to detect dupe items and remove them it's kinda sad the player is being punish because they can't fix the dupe problems. It's much harder trying to get an item thats not in the current OCP and i have to go though this trouble again. The moral of this story don't be lazy and just verify it.


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#6 mashaa

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Posted 17 March 2019 - 01:24 PM

Did your zeny returned back?

I have the same issue!
I lost my +10 EDA peco and +10 moroc shawl. it was dissapeared with no reason, only the card left in my inventory. I have been verified the EDA. and gm said it was verified. But it happened when i was at hiatus. Dunno can get back the items or nay /heh
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#7 VModCinnamon

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Posted 17 March 2019 - 07:45 PM

Did your zeny returned back?

I have the same issue!
I lost my +10 EDA peco and +10 moroc shawl. it was dissapeared with no reason, only the card left in my inventory. I have been verified the EDA. and gm said it was verified. But it happened when i was at hiatus. Dunno can get back the items or nay /heh

 

Please contact Familiar and Xanubis on forums with your ticket detail and issue.


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#8 Trii

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Posted 17 March 2019 - 08:00 PM

@mashaa My ticket is still in process it's the weekends so i understand. I'm not worried they have responded to me and i provided enough information. You should also send in your ticket's the GM's have improved the website before i couldn't even log on to it for 5+ months.


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#9 mashaa

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Posted 17 March 2019 - 09:10 PM

Please contact Familiar and Xanubis on forums with your ticket detail and issue.


Thanks for the advice, i already sent my ticket 3 days ago, the status still "waiting for agent". Later i will pm them, i am patient to wait the reply since the logs maybe few months ago, which is hard to track :) so i understand it.

@mashaa My ticket is still in process it's the weekends so i understand. I'm not worried they have responded to me and i provided enough information. You should also send in your ticket's the GM's have improved the website before i couldn't even log on to it for 5+ months.

Thanks, i have been sent the ticket already. I think i am the only one who have this weird issue. Hope your zeny can be return soon :)
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#10 YongkySH

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Posted 17 March 2019 - 09:40 PM

Did your zeny returned back?

I have the same issue!
I lost my +10 EDA peco and +10 moroc shawl. it was dissapeared with no reason, only the card left in my inventory. I have been verified the EDA. and gm said it was verified. But it happened when i was at hiatus. Dunno can get back the items or nay /heh


Yup i have the same issue

Get +10 phoenix muffler from trade, verified it and it turns out to be legit

Then sell to someone, it was deemed as duped when verified by my buyer

Got the trade cancelled and zeny wiped as a result

Sent a ticket, they said there was a mistake in verifying. Now they returned my +10 phoenix

I lost a deal because of WP sloppiness in verifying
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#11 mashaa

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Posted 18 March 2019 - 01:47 AM

Yup i have the same issue

Get +10 phoenix muffler from trade, verified it and it turns out to be legit

Then sell to someone, it was deemed as duped when verified by my buyer

Got the trade cancelled and zeny wiped as a result

Sent a ticket, they said there was a mistake in verifying. Now they returned my +10 phoenix

I lost a deal because of WP sloppiness in verifying

Hmmmm weird -_- and your returned item +10 phoenix status still verified or?
Weeeell, the verified status can be a misleading information too?
Should we verify the verified items, then? -_-

Edited by mashaa, 18 March 2019 - 01:54 AM.

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#12 YongkySH

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Posted 18 March 2019 - 01:53 AM

Hmmmm weird -_-
So, the verified status can be a misleading information too?
Should we verify the verified items, then? -_-

 

always verify after a trade, thats all i can tell

 

and even then that may not be enough, hope the RNG verify is in your favor lol


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#13 Trii

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Posted 19 March 2019 - 08:20 AM

My ticket has been resolved and my old detachment ring turned out to be "real". The GM team this year has been responsive and i encourage everyone to send in a ticket for their issues.


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#14 YongkySH

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Posted 19 March 2019 - 08:25 AM

My ticket has been resolved and my old detachment ring turned out to be "real". The GM team this year has been responsive and i encourage everyone to send in a ticket for their issues.

 

so your deemed-as-duped item turns out to be legit? lol
 


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#15 Trii

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Posted 19 March 2019 - 08:27 AM

It's crazy i went ahead and bought a new old ring expecting them to reutrn my 1.5b zeny, but they said after a deep investigation it turned out to be real. So i ended up with x2 Old Detachment ring and now need to sell my extra one.


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#16 lorenz1375

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Posted 19 March 2019 - 01:53 PM

Well gm's dont give crap wether they do a mistake or not lmao
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#17 mashaa

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Posted 19 March 2019 - 02:39 PM

always verify after a trade, thats all i can tell

 

and even then that may not be enough, hope the RNG verify is in your favor lol

 

i think so. RO screen shot helps me a lot :D i got my new EDA back.

well, seems that verified item still can be as a dupe.

Spoiler


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#18 Leonchascon

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Posted 19 March 2019 - 03:24 PM

they have logs of everything is actually retarded that you get asked of any proof and that ss kinda proves it they VERIFIED an item then tell you "woops we were wrong" 


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#19 Rockincola

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Posted 19 March 2019 - 04:40 PM

Is there a way for them to notify us, before deleting these dupe items?  Cause there's some people with a lot of them stocked up, to sell later on, and with these items just magically disappearing without you knowing is really lame. 


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#20 YongkySH

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Posted 20 March 2019 - 02:04 AM

they have logs of everything is actually retarded that you get asked of any proof and that ss kinda proves it they VERIFIED an item then tell you "woops we were wrong" 

 

the players are guilty until proven innocent  :p_ang:

 

Is there a way for them to notify us, before deleting these dupe items?  Cause there's some people with a lot of them stocked up, to sell later on, and with these items just magically disappearing without you knowing is really lame. 

 

some did get emailed by the GM about their deleted items


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#21 VModCinnamon

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Posted 20 March 2019 - 02:43 AM

Transactions are logged, there is absolutely no need to provide screenshots. The only cases in which the GM staff will ask for screenshots if things don't add up or they would like to clarify the deal with the user.


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#22 VanishingPoint

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Posted 20 March 2019 - 09:46 AM

Yes, i used it for three weeks and they removed it last night. It should be okay since i provided everything needed, worst case i get 1.5b zeny back. I was lazy to verify and didn't feel like anyone would dupe a fresh OCP for 1.5b and i was wrong.


I shall continue to lurk the forums until this dupe shenanigan is fixed.
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#23 YongkySH

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Posted 21 March 2019 - 06:17 AM

Transactions are logged, there is absolutely no need to provide screenshots. The only cases in which the GM staff will ask for screenshots if things don't add up or they would like to clarify the deal with the user.

 

so what will happen if we dont have the screenshot?


Edited by YongkySH, 21 March 2019 - 06:18 AM.

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