11 replies to this topic

[3505170703074552307]

ive been having this issue since morning. Everytime i change map i got stuck at this state, cant do anything.
i dont think i have connection issues, can stream and load any web just fine.

[VModCinnamon]

Hello there,

And this happens on any map you teleport to?

Usually it is a connection issue, between you and the server.

 

If you are using a proxy, try without, if you are not using a proxy, give one a try (e.g Battleping).

You may also give Leatrix Latency fix a try. Make sure that you are trying one fix/application a time.

 

Let us know how that goes.

[StunTosMati]

cant log to game also

cant log to game also

[VModCinnamon]

cant log to game also

cant log to game also

 

Hello, your issue is different. But to answer your inquiry, servers are currently online.

Please wait a moment then try again as it may be an issue related to your ISP or along the way to servers. Usually internet issues like that resolve themselves after some time.

[3505170703074552307]

tried everything, same result. 

It is weird, i can do anything just fine on one map, skill spam, open kafra, rodex, no problem at all, but when change map, its suddenly dc. ( its not 100% of the times, more like 80%)

[VModCinnamon]

Hm, please provide a traceroute.

How to take a traceroute guide, click here.

[3505170703074552307]

trace 1

Spoiler

Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  1.1.168.192.in-addr.arpa [192.168.1.1]
  2     7 ms     4 ms     5 ms  1.128.108.10.in-addr.arpa [10.108.128.1]
  3     6 ms     3 ms    27 ms  69.1.160.125.in-addr.arpa [125.160.1.69]
  4     3 ms     8 ms     2 ms  45.171.94.61.in-addr.arpa [61.94.171.45]
  5    14 ms    15 ms    13 ms  205.193.240.180.in-addr.arpa [180.240.193.205]
  6     *        *        *     Request timed out.
  7   190 ms   187 ms   187 ms  153.192.240.180.in-addr.arpa [180.240.192.153]
  8   194 ms   186 ms   187 ms  153.192.240.180.in-addr.arpa [180.240.192.153]
  9   197 ms   186 ms   186 ms  ae-14.a00.lsanca20.us.bb.gin.ntt.net [131.103.11
7.129]
 10   191 ms   188 ms   187 ms  ae-3.r01.lsanca20.us.bb.gin.ntt.net [129.250.2.2
33]
 11   189 ms   203 ms   187 ms  ae-8.r23.lsanca07.us.bb.gin.ntt.net [129.250.6.4
8]
 12   187 ms   187 ms   187 ms  ae-2.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.2
38]
 13   187 ms   190 ms   187 ms  ae-1.a02.lsanca07.us.bb.gin.ntt.net [129.250.3.2
34]
 14   188 ms   187 ms   187 ms  xe-0-0-20-0.a02.lsanca07.us.ce.gin.ntt.net [198.
172.90.170]
 15     *      203 ms   187 ms  pedestal.demarcation.gravityus.com [204.2.170.42
]
 16   188 ms   187 ms   247 ms  portal.demarcation.gravityus.com [204.2.170.50]

 17   189 ms   188 ms   190 ms  *.rose.warpportal.com [128.241.93.13]

Trace complete.

trace 2

Spoiler

Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:

  1     3 ms     2 ms     3 ms  1.1.168.192.in-addr.arpa [192.168.1.1]
  2     4 ms     5 ms     4 ms  1.128.108.10.in-addr.arpa [10.108.128.1]
  3     3 ms     3 ms     3 ms  69.1.160.125.in-addr.arpa [125.160.1.69]
  4     4 ms     5 ms     2 ms  45.171.94.61.in-addr.arpa [61.94.171.45]
  5    50 ms    14 ms    14 ms  205.193.240.180.in-addr.arpa [180.240.193.205]
  6    16 ms    10 ms     *     206.193.240.180.in-addr.arpa [180.240.193.206]
  7   186 ms   187 ms   187 ms  153.192.240.180.in-addr.arpa [180.240.192.153]
  8   186 ms   187 ms   186 ms  153.192.240.180.in-addr.arpa [180.240.192.153]
  9   187 ms   187 ms   189 ms  ae-14.a00.lsanca20.us.bb.gin.ntt.net [131.103.11
7.129]
 10   189 ms   186 ms   187 ms  ae-3.r01.lsanca20.us.bb.gin.ntt.net [129.250.2.2
33]
 11   187 ms   188 ms   187 ms  ae-8.r23.lsanca07.us.bb.gin.ntt.net [129.250.6.4
8]
 12   186 ms   187 ms   189 ms  ae-2.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.2
38]
 13   187 ms   186 ms   191 ms  ae-1.a02.lsanca07.us.bb.gin.ntt.net [129.250.3.2
34]
 14   188 ms   187 ms   197 ms  xe-0-0-20-0.a02.lsanca07.us.ce.gin.ntt.net [198.
172.90.170]
 15     *      188 ms   189 ms  pedestal.demarcation.gravityus.com [204.2.170.42
]
 16   188 ms   188 ms   188 ms  portal.demarcation.gravityus.com [204.2.170.50]

 17   188 ms   192 ms   188 ms  *.rose.warpportal.com [128.241.93.13]

Trace complete.

trace 3

Spoiler

Tracing route to playragnarok.com [128.241.93.13]
over a maximum of 30 hops:

  1     3 ms     1 ms     1 ms  1.1.168.192.in-addr.arpa [192.168.1.1]
  2    90 ms    15 ms    28 ms  1.128.108.10.in-addr.arpa [10.108.128.1]
  3     4 ms     5 ms    12 ms  69.1.160.125.in-addr.arpa [125.160.1.69]
  4     8 ms     3 ms     7 ms  45.171.94.61.in-addr.arpa [61.94.171.45]
  5    10 ms    14 ms    10 ms  205.193.240.180.in-addr.arpa [180.240.193.205]
  6    13 ms     *        *     206.193.240.180.in-addr.arpa [180.240.193.206]
  7   186 ms   186 ms   186 ms  153.192.240.180.in-addr.arpa [180.240.192.153]
  8   187 ms   187 ms   186 ms  153.192.240.180.in-addr.arpa [180.240.192.153]
  9   188 ms   192 ms   197 ms  ae-14.a00.lsanca20.us.bb.gin.ntt.net [131.103.11
7.129]
 10   190 ms   187 ms   188 ms  ae-3.r01.lsanca20.us.bb.gin.ntt.net [129.250.2.2
33]
 11     *      187 ms     *     ae-8.r23.lsanca07.us.bb.gin.ntt.net [129.250.6.4
8]
 12   188 ms   186 ms   187 ms  ae-2.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.2
38]
 13   192 ms   204 ms   188 ms  ae-1.a02.lsanca07.us.bb.gin.ntt.net [129.250.3.2
34]
 14     *      187 ms   188 ms  xe-0-0-20-0.a02.lsanca07.us.ce.gin.ntt.net [198.
172.90.170]
 15     *      188 ms   190 ms  pedestal.demarcation.gravityus.com [204.2.170.42
]
 16   190 ms   189 ms   188 ms  portal.demarcation.gravityus.com [204.2.170.50]

 17   188 ms   190 ms   187 ms  *.rose.warpportal.com [128.241.93.13]

Trace complete.

[VModCinnamon]

Nothing really stands out than the ping spikes closer to home. Did you try Battleping or Leatrix latency yet?

[3505170703074552307]

tried Leatrix latency, still same

didnt use any proxy.

[VModCinnamon]

Hmmm you can give Battleping a try, they offer a free trial.
If you chose to test then first you need to remove Leatrix, then follow the instructions below to get the best out of the application.
 
Note:
Battleping's effect on the game will not show up in the traceroute.
It would be best that you test that while logging in to the game.
 
Battleping guidelines:

Spoiler

After installing properly, close every active RO client. Launch Battlepng, proceed to trial membership. On battleping main window, choose the following:

Server:Any US West, East or Texas servers will do.
Ping: As long as it is not 0, go for it.
Connection: 1 is preferred, 2 can work.
Once that set, click on Connect button, wait till it says Connected in solid Green.
Launch RO and proceed normally to login screen.

If you tab back to Battleping, it should say Game Detected
See if you are able to load into your characters and play a bit.

Note that, Battleping trial account is 30 minutes or 20 minutes long, after that you will be DC-ed. You will have to close RO and do connect on Battleping again each time it happens. We are only doing this to test the loading issue so keep that in mind.

 

That's said, I cannot think of any other solution at the moment to help assist the issue , but I can say for sure it is connection related.

 

If anyone else is getting a similar issue "Please wait..." when moving between portals let us know in this thread!

 

[3505170703074552307]

it seems fine for now, i think the problem from my internet provider again. 

[VModCinnamon]

Glad that your issue is resolved