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#1 icloudz

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Posted 07 October 2019 - 06:18 PM

i tried to download this game , and i got some problem  https://www.photobox...id=502216895807

it's said "Unable to load metafile" can someone help me?
 


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#2 Varitas

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Posted 08 October 2019 - 09:54 AM

Hello icloudz, 

 

We are sorry to hear that you are having this issue.  Unfortunately, we are unable to load the image that was provided from the link.  If you are having trouble downloading from our website you may also attempt to download the game via Steam.  If you are still unable to access the game, please contact Warpportal Support at Support.Warpportal.com.  

 

In the meantime while you wait, you can try a few fixes. 

1. Make sure you are running the program in administrative mode. 

2. Make sure your virus scanner is not stopping it.  If you find that this is the issue you may need to create an exception for the folder containing the game. 

3. You may also try running it in compatibility mode. 

 

 

 

 


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#3 icloudz

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Posted 08 October 2019 - 05:48 PM

thank you for the reply and feedback


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