28 replies to this topic

[Lohner]

Good Afternoon, 

 

I keep receiving this every time I attempt to login. Please advise of steps to fix this issue.

 

Thank you

[VModCinnamon]

Thank you for the report.

I am getting the exact error message too, it could be intended (?) since server is still offline. I will confirm with the staff and update this post as soon as I am able.

[Campitor]

This error message will be resolved by using a beta code once they are sent out.

[VModCinnamon]

Ninjaed!
Thank you Campitor.

[SorryNotSorry12]

This error message will be resolved by using a beta code once they are sent out.

 

I just got pre-registered and i just only confirmed my email today..

 

Same error applies...

[Moogle]

This error message will be resolved by using a beta code once they are sent out.

 

Just wondering... but shouldnt the beta codes should have been sent out before the server goes live?!?! ............

 

[TwilightsCall]

The server hasn't gone live.

[lincoln1995]

Someone can tell me where do i put my code?

I received but still can't logging

 

[InfinityBow]

lincoln1995 

 

you must put the code in the following link

 

https://www.warpport...-abef-2948.aspx

 

Did the code arrive to your email?

[Durilalalala]

When i gonna receive my code? i did the registration 5 days ago.

[VModCinnamon]

When i gonna receive my code? i did the registration 5 days ago.

 

Login to your Warpportal account, make sure Newsletter has been enabled before the registration occurred. The option is found under Account Information. You can also check mmorpg.com, they are giving away some keys:
 https://www.mmorpg.c...away-1000000966

[frausties]

Where is the beta code? I registered and enabled my newsletter way before CBT started.

[VModCinnamon]

See my post just above.

Keys are supposedly going in in waves. If you can't wait check mmorpg.com.

[fartbang]

I got a beta code and went to the website listed above to put it in, but it just says "User not exist".

[VModCinnamon]

Login to your warpportal account, ensure you have Ragnarok Transcendence account ID registered and not iRO ID, and that ID/email matches the one you are entering to said page.
https://www.warpport...ount/login.aspx

[fartbang]

Yup, I do have a Ragnarok Transcendence Online account. I got the email and confirmed it too. No luck.

[VModCinnamon]

Hm, who's your email provider? Do not post the whole email please.

Also, where are you connecting from? Trying to collect as much information as possible.

[fartbang]

ProtonMail. I'm in Canada.

[PimpG]

I have the same problem as the person above. Im in the U.S, my email provider is Yahoo and I've tried on 2 different browsers, typed the gameID exactly and am using the correct email address and beta code. Haven't had any luck in these 3 days...

[VModCinnamon]

All right,

For both of you, how are you logging into WP? By email or through Facebook?

[PimpG]

I only login through email

[VModCinnamon]

I only login through email

 

I will PM you shortly.

[VModCinnamon]

In regarding "User doesn't exist" error when attempting to redeem beta code, the issue has been found and is being investigated. I have not heard back from the staff if it's resolved but if you are seeing this error try again. One of the affected users was able to redeem today.

[GantengMX]

why I cant redeem my code?

 

if i click the link trough the warpportal page, it said You are not allowed to view this content. on the page

[VModCinnamon]

why I cant redeem my code?

 

if i click the link trough the warpportal page, it said You are not allowed to view this content. on the page

 

Region is blocked from registering the game title.