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[Updated] Game Crash, Party.dll and NoSpam.dll


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#1 2238130522084856013

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Posted 07 January 2020 - 06:36 PM

Keep getting this over and over after I'm in game for about a minute every time.


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#2 sokernet

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Posted 07 January 2020 - 06:45 PM

i automatically disconnected from client after few seconds and then this error popped up...

 

https://imgur.com/DCy4f2V


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#3 5295160319010114413

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Posted 07 January 2020 - 06:46 PM

no fix. we're told to ignore.


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#4 sokernet

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Posted 07 January 2020 - 06:48 PM

then how to play?


Edited by sokernet, 07 January 2020 - 06:48 PM.

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#5 VModCinnamon

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Posted 07 January 2020 - 06:53 PM

sokernet, do you get the error as soon as you launch the game? During playing or when you shutdown the client? There are different reports of when this happens, generally it seems to pop up when the client crash due to a separate error.


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#6 sokernet

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Posted 07 January 2020 - 06:57 PM

sokernet, do you get the error as soon as you launch the game? During playing or when you shutdown the client? There are different reports of when this happens, generally it seems to pop up when the client crash due to a separate error.i

first i got nospamm.dll error that one is ok. but then after login few seconds the client shutdown and i got this error..so everytime i play after a few seconds then this happened


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#7 jaredws35

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Posted 07 January 2020 - 06:57 PM

I have the same issue as sokernet. I'm able to play for 30 seconds to maybe 4 minutes at most, then the game crashes. The error message only pops up approx. half of the time.


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#8 VModCinnamon

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Posted 07 January 2020 - 07:02 PM



first i got nospamm.dll error that one is ok. but then after login few seconds the client shutdown and i got this error..so everytime i play after a few seconds then this happened

 

Thank you.

Many users are getting the crash, does it look like this?

 

FSZ3yd1.png


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#9 sokernet

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Posted 07 January 2020 - 07:07 PM

Thank you.

Many users are getting the crash, does it look like this?

 

FSZ3yd1.png

nope the error is the image that i uploaded..is it something to do with antivirus?


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#10 VModCinnamon

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Posted 07 January 2020 - 07:11 PM

I doubt it, Campitor is looking into it.


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#11 sokernet

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Posted 07 January 2020 - 07:18 PM

its like something to do with Easy Anti Cheat that detected some problem with party.dll located in the data file..maybe you can take a look at it


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#12 nebelparder

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Posted 07 January 2020 - 07:25 PM

Thank you.

Many users are getting the crash, does it look like this?

 

FSZ3yd1.png

 

Hi! Mine does look like that, it happens a few seconds already in game and after that comes the party.dll error.

Is there a fix or should we wait? thanks.
 


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#13 RileyBlake

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Posted 07 January 2020 - 07:30 PM

I'm having the exact same error, i get to play for around 1~2 minutes until this text pops up

 

¾Æ·¡ÀÇ ÆÄÀÏ°ú ÅؽºÆ®³»¿ëÀ» ÇÔ²²
¶ó±×³ª·ÎÅ© °ø½ÄȨÆäÀÌÁö -> °í°´¼¾ÅÍ -> ¹®ÀÇÇϱ⸦
ÀÌ¿ëÇÏ¿© º¸³»Áֽñ⠹ٶø´Ï´Ù.
 
 
build date: Dec 11 2019
build time: 09:21:20
C:\Program Files (x86)\Gravity Interactive, Inc\Ragnarok Online Transcendence\Ragexe.20200107222649.dmp
 

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#14 EJ19

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Posted 07 January 2020 - 07:47 PM

my game crash after 1 min and after i closed it theres a popup showup its says : 

 

¾Æ·¡ÀÇ ÆÄÀÏ°ú ÅؽºÆ®³»¿ëÀ» ÇÔ²²
¶ó±×³ª·ÎÅ© °ø½ÄȨÆäÀÌÁö -> °í°´¼¾ÅÍ -> ¹®ÀÇÇϱ⸦
ÀÌ¿ëÇÏ¿© º¸³»Áֽñ⠹ٶø´Ï´Ù.

build date: Dec 11 2019
build time: 09:21:20
D:\games\ro\Ragexe.20200107214341.dmp

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#15 VModCinnamon

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Posted 07 January 2020 - 07:49 PM

Party.dll and NoSpam.dll are a side effect of another error, Campitor is looking into it. If the main issue is resolved those should not prevent the users from logging in/playing.


Edited by VModCinnamon, 07 January 2020 - 07:58 PM.

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#16 VModCinnamon

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Posted 07 January 2020 - 07:50 PM

This is a known issue, the staff are looking into it.


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#17 EJ19

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Posted 07 January 2020 - 07:51 PM

same! and after i close the game a popup appeared it says: 
 

¾Æ·¡ÀÇ ÆÄÀÏ°ú ÅؽºÆ®³»¿ëÀ» ÇÔ²²
¶ó±×³ª·ÎÅ© °ø½ÄȨÆäÀÌÁö -> °í°´¼¾ÅÍ -> ¹®ÀÇÇϱ⸦
ÀÌ¿ëÇÏ¿© º¸³»Áֽñ⠹ٶø´Ï´Ù.

build date: Dec 11 2019
build time: 09:21:20
D:\games\ro\Ragexe.20200107214341.dmp

I don't know how to fixed it


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#18 RileyBlake

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Posted 07 January 2020 - 07:54 PM

After trying multiple times, it appears that the error manifests itself whenever another player enters the room i'm in when i load in game. If there are other other players in the same room when i load in, it doesn't happen. But whenever someone new enters the room the error screen shows.

I'm not sure if that will be much help but hopefully it is.


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#19 VModCinnamon

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Posted 07 January 2020 - 07:59 PM

It was mentioned that it is chat related.


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#20 2238130522084856013

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Posted 07 January 2020 - 08:00 PM

I don't even get that popup. I just get the usual party.dll error after the "not responding" popup goes away. This is unplayable.


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#21 Bolds

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Posted 07 January 2020 - 08:05 PM

Mine do  the same thing

 

it opens with the nospam.dll but i already know it does not impact my gameplay

but than it just close the game and sometimes give the party.dll error.


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#22 VModCinnamon

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Posted 07 January 2020 - 08:10 PM

Hello,
I have merged all the similar reports into a single thread.
 
Party.dll pop up is a side effect of the major crash happening in game. Supposedly due to an error with global chat.
The staff are actively attempting to get this fixed.
 
We kindly ask for your patience and understanding in the matter.


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#23 AndrewAugust

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Posted 07 January 2020 - 08:31 PM

Would it be possible to disable global chat to stop the error from occuring until everything is fixed? or would the crash still occur?

 


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#24 AtomicN

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Posted 07 January 2020 - 08:58 PM

How about you guys try testing the game before you release it for everyone?? But it's warpportal so not surprised. Games just gonna turn into another cash grab like re:start anyways


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#25 Final272

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Posted 07 January 2020 - 09:02 PM

Having the same error. Thank you devs for looking into it. Never played ragnarok's games before; can't wait for a fix.  :D

However i don't get an error message. My game just closes randomly. Now i did get an anti cheat message saying it didn't trust this party.dll file which i deleted. Thats all the info i got.


Edited by Final272, 07 January 2020 - 09:10 PM.

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