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Crash Constantly


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#1 fcschimidt

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Posted 09 January 2020 - 08:51 AM

The game is simply closing.
Log in, walk a couple of steps, and just close it.
And no error is generated, it simply closes at all times.
This is very frustrating. :sob:

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#2 Rammus9090

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Posted 09 January 2020 - 09:32 AM

Same problem here. I feel you bro, so frustrating </3 want to play so bad ahahaha ;c


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#3 VModCinnamon

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Posted 09 January 2020 - 03:52 PM

Hello there,

I have created a guideline to assist with the crashing, it is due to an error with global chat which I believe it is what you are experiencing.

The issue is now resolved, it is possible your game client missed the patch or did not download it correctly.

 

For the guidelines, please check my post here.

 

Let me know if that helps.


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#4 Rammus9090

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Posted 09 January 2020 - 05:19 PM

Hello there,

I have created a guideline to assist with the crashing, it is due to an error with global chat which I believe it is what you are experiencing.

The issue is now resolved, it is possible your game client missed the patch or did not download it correctly.

 

For the guidelines, please check my post here.

 

Let me know if that helps.

 

Yeah I saw that post and that didn't work for me :c 

 

Yet i notice that now I can spend a considerable amount of time (like 10 or 15 minutes) inside the game.


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#5 nowway

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Posted 10 January 2020 - 05:01 AM

Hello there,

I have created a guideline to assist with the crashing, it is due to an error with global chat which I believe it is what you are experiencing.

The issue is now resolved, it is possible your game client missed the patch or did not download it correctly.

 

For the guidelines, please check my post here.

 

Let me know if that helps.

 


Edited by nowway, 10 January 2020 - 05:02 AM.

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#6 fcschimidt

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Posted 10 January 2020 - 05:03 AM

Hello there,

I have created a guideline to assist with the crashing, it is due to an error with global chat which I believe it is what you are experiencing.

The issue is now resolved, it is possible your game client missed the patch or did not download it correctly.

 

For the guidelines, please check my post here.

 

Let me know if that helps.

 

 

I did the whole procedure of the post, but the error still persists.


Edited by fcschimidt, 10 January 2020 - 05:07 AM.

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#7 VModCinnamon

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Posted 10 January 2020 - 05:52 AM

I will experiment further on a separate device and attempt to replicate the issue, once server is back up that is >.<

Will keep you posted.


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#8 VModCinnamon

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Posted 10 January 2020 - 06:56 PM

Update:
I could not replicate the error at all, using a new device with a fresh installation that is :( I am out of ideas at this point.

 

May ask the user to provide system crash logs, if there's any at all. Suggested minimal application AppCrashView. To use, simply install the  application then get the game client to crash. If there's a crash log it will appear in the application. The log can be sent to my forums inbox, may need to host the log somewhere else if it's too lengthy.


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