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Production Notes February 14th, 2020


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#1 Campitor

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Posted 14 February 2020 - 09:59 AM

Hello Everyone,
 
I want to say thank you for your patience over this last week. We want to announce the compensation for Chaos/Thor/Poring users and discuss some topics that we know have been of great importance to the users.
 
1. Compensation (Bird Meme) - During the next maintenance every account that has logged in from 2/7-2/16 11:59pm PST will have a 2 day VIP scroll inserted into Code The Redeemer. Players will have two weeks in order to claim this scroll and it can be used at any time. If it is not claimed from code the redeemer by 3/4 (RT) or 3/5 (RO1) it will be removed during that week's maintenance. In addition to the above a 25% exp event will be started for all servers as of now and last until maintenance next week.
 
2. Item Based VIP what does it do? - The item based VIP scroll gives a 50% EXP and 50% Drops bonus for the entire account on the server. In addition with the scroll we give offline vending and buyshop scrolls. This item cannot reduce the death penalty or open up new character slots. For character slots the decision was to copy kRO and just make them free. We are exploring our options regarding the death penalty and seeing what can be done.
 
3. Why doesn't X npc see the new VIP? Over the last decade of service renewal has had at least 100 npcs added that react to VIP status. Unfortunately the new VIP does not use the same check call. We are currently taking all reports that come in of npcs not seeing it and doing fix passes. We will be restarting Gramps this morning to fix his VIP check again. If you find an npc is not behaving right report it, we will make good any losses(within reason) due to this and get them in the fix queue for the next maintenance.
 
4. Panic! Error, what is this? - EAC from time to time will update itself. EAC doing this is attempting to disable new cheats, botting programs, crash issues and other bad activity. Sometimes this doesn't work as planned. The good news is we are now trained on fixing this error so if there is a new issue that pops up resolution will be measured in minutes after I am called.
 
Whats in the future? Please see this thread for our plans over the next few months. 

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#2 nyyaan

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Posted 14 February 2020 - 10:01 AM

Its okay Camp. Dont over work. Take good care of yourself. Any plans for WoE revitalization? Ie. Better rewards? Etc.
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#3 GotWhiskey

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Posted 14 February 2020 - 10:01 AM

You're awesome Camp.


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#4 ElenaGilbert

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Posted 14 February 2020 - 10:56 AM

add drop event while u at it! ty


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#5 Krispin2

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Posted 14 February 2020 - 11:04 AM

It don't bother me none how VIP service is applied, I just don't understand why the way benefits are applied was changed from flipping a switch on an account on/off to something new that breaks all the existing stuff.


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#6 Lilp

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Posted 14 February 2020 - 11:06 AM

4. Panic! Error, what is this? - EAC from time to time will update itself. EAC doing this is attempting to disable new cheats, botting programs, crash issues and other bad activity. Sometimes this doesn't work as planned. The good news is we are now trained on fixing this error so if there is a new issue that pops up resolution will be measured in minutes after I am called.

 
 

 

 

Looking forward to this.  Prioritize bots or else it'll end up like restart. 


Edited by Lilp, 14 February 2020 - 11:12 AM.

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#7 SirCucas1

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Posted 14 February 2020 - 11:13 AM

How long will take this maintenance? The server will back today to all zones? This bot problem make me mad... i see boots all the time Xd. GMS before u talk to boots just drop a jelopy and u will see they come to get... some people put many bots on and just whait to answer back to you.


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#8 digo666

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Posted 14 February 2020 - 11:19 AM

keep killing them [bot]. :go:  :go:

 

you rock camps :kis:  


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#9 roeu

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Posted 14 February 2020 - 11:19 AM

What about world's first event winners? 


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#10 MaronaPossessed

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Posted 14 February 2020 - 11:28 AM

Thanks Camp ^^ also, I get the reference on that bird meme lmao XD


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#11 3629170115074500510

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Posted 14 February 2020 - 11:55 AM

Camp by that time can you put Azzy AI File? its missing


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#12 Suyriudan

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Posted 14 February 2020 - 11:57 AM

and the first 99 event?


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#13 VModCinnamon

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Posted 14 February 2020 - 12:01 PM

Camp by that time can you put Azzy AI File? its missing

 

Hello,

You can download the AI from the author's page here:
http://drazzy.com/ro/ai/getaai.shtml


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#14 EunHyeon

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Posted 14 February 2020 - 12:15 PM

itss onnn


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#15 VModCinnamon

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Posted 14 February 2020 - 12:26 PM

and the first 99 event?

 

Asking the staff, this is still under preparation as the prizes are handled by another department. No ETA provided but I was assured it is being finalized.


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#16 GrimmKarma

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Posted 14 February 2020 - 12:30 PM

got in the game, and have NO VIP SCROLL on The redeemer npc !


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#17 Krispin2

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Posted 14 February 2020 - 12:33 PM

got in the game, and have NO VIP SCROLL on The redeemer npc !

 

Confirming


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#18 VModCinnamon

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Posted 14 February 2020 - 12:34 PM

got in the game, and have NO VIP SCROLL on The redeemer npc !

 

This is planned for the upcoming weekly maintenance.


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#19 unicked

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Posted 14 February 2020 - 12:39 PM

Exp event went off after the emergency maintenance...


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#20 F10s

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Posted 14 February 2020 - 12:42 PM

I bought the 10 day VIP but when I go to TI Gramps it doesn't show "Hunt Both". I activated VIP this past Monday


Edited by F10s, 14 February 2020 - 12:45 PM.

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#21 Jeneeus

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Posted 14 February 2020 - 12:44 PM

We will be restarting Gramps this morning to fix his VIP check again. If you find an npc is not behaving right report it, we will make good any losses(within reason) due to this and get them in the fix queue for the next maintenance.

 

 

 

It's already afternoon and (at least) Gramps still didn't fix...


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#22 abui951

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Posted 14 February 2020 - 12:48 PM

It's already afternoon and (at least) Gramps still didn't fix...

Be patience

They are doing some advance complex CS coding in order to get it back up and running 

 

giphy.gif


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#23 VModCinnamon

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Posted 14 February 2020 - 12:58 PM

Exp event went off after the emergency maintenance...

 

Checking with the staff, it will be turned back on.

 

I bought the 10 day VIP but when I go to TI Gramps it doesn't show "Hunt Both". I activated VIP this past Monday

 

Renewal Gramps will be fixed within this hour, at least that's the plan.


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#24 qtUnicorn

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Posted 14 February 2020 - 01:00 PM

 

In addition to the above a 25% exp event will be started for all servers as of now and last until maintenance next week.

 

The 25% exp event stopped after the emergency maintenance. 
It was up briefly before the maintenance.

 

Can we get it back please?


Edited by qtUnicorn, 14 February 2020 - 01:07 PM.

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#25 VModCinnamon

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Posted 14 February 2020 - 01:13 PM

Poring Server: 25% EXP event is now back up.


Edited by VModCinnamon, 14 February 2020 - 01:13 PM.

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