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[Resolved][Updated] can't access the power up page


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#1 2798141118220531650

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Posted 27 February 2020 - 09:17 AM

i'm from brazil, and since the reopening of the servers today i can't acess the ''power up'' page... i've tried on 3 different computers and they all show the same error. I can access every other section on the website, but when i click ''the power'' up button it just dont open.

 

https://ibb.co/4KkrYWL


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#2 Tukzord

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Posted 27 February 2020 - 11:59 AM

Same where cant open the power up page even whit VPN on


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#3 VModCinnamon

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Posted 27 February 2020 - 07:24 PM

As an update from the staff:

 

Hello Everyone! The Warpportal Service Downtime is still affecting RO2, Requiem Steam, and Warpportal Website services at this time, including the Power Up payment options for all games. Further updates will be posted as soon as these services are back online!


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#4 VModCinnamon

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Posted 27 February 2020 - 10:17 PM

Update:
Warpportal Support and Power UP services should now be accessible.


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#5 holyelf

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Posted 28 February 2020 - 12:06 AM

Update:
Warpportal Support and Power UP services should now be accessible.

Sorry but it still not completed in all payment channel 

Now it show only credit card and gocash 

for another option like a Xsolla , Paypal , Boku or Asiapay still not appear.


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#6 VModCinnamon

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Posted 28 February 2020 - 04:36 AM

Will report the missing payment options to the staff.


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#7 VModCinnamon

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Posted 28 February 2020 - 04:50 AM

Sorry but it still not completed in all payment channel 

Now it show only credit card and gocash 

for another option like a Xsolla , Paypal , Boku or Asiapay still not appear.

 

Where are you connecting from holyelf?


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#8 holyelf

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Posted 28 February 2020 - 05:36 AM

Where are you connecting from holyelf?

Malaysia , but now honestly I can see it already.

Still remain only  WPE Gift Card site isse


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#9 VModCinnamon

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Posted 28 February 2020 - 05:58 AM

I was informed the issue with missing payments is now resolved.

 


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#10 VModCinnamon

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Posted 29 February 2020 - 09:51 PM

Update:
WP Virtual Gift Card page should now be accessible.

Please try and let us know if you encounter any issue.


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