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[Updated][Resolved] instance not working


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#1 awts2006

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Posted 27 February 2020 - 09:21 AM

Hi I just want to if its just me or the others also. instances are not working properly always stand by priority is 7 even there's no people doing that instance and after the count the instance will close because you didn't enter for less than 5minutes.


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#2 Vladdin

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Posted 27 February 2020 - 09:37 AM

Yes, others like me, also. Thanks.


Edited by Vladdin, 27 February 2020 - 09:38 AM.

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#3 Crypton

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Posted 27 February 2020 - 02:06 PM

Hi for some reason I can’t create clab? Is this a known issue?
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#4 Zelnite

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Posted 27 February 2020 - 02:08 PM

seems OGH is still broken too, keep getting "standby priority 1/2/3 etc" again. Tried to Relog and everything as well


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#5 awesomegeek

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Posted 27 February 2020 - 05:26 PM

ALL INSTANCES IS BROKEN.


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#6 VModCinnamon

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Posted 27 February 2020 - 05:32 PM

This should have been corrected a couple of hours ago.

Please try now, if the issue persists let us know which instance you are having the issue with.


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#7 awesomegeek

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Posted 27 February 2020 - 06:00 PM

nope. it was never fixed. just the long queue is gone.. memorial dungeon still gets cancelled anyway.


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#8 SoloComf

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Posted 27 February 2020 - 06:05 PM

Yeah, it's definitely not fixed.  Just tried Airship Raid and Ghost Palace.  Both keep you in standby forever and then cancel the instance.  The rest are likely the same.  I remade party right before and still doesn't work.


Edited by SoloComf, 27 February 2020 - 06:06 PM.

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#9 VModCinnamon

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Posted 27 February 2020 - 06:05 PM

Does it still happen even when recreating the party?


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#10 awesomegeek

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Posted 27 February 2020 - 06:08 PM

it persists regardless of anything done


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#11 VModCinnamon

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Posted 27 February 2020 - 06:19 PM

Thank you for the additional reports.

I will inform the staff shortly.


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#12 VModCinnamon

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Posted 27 February 2020 - 06:27 PM

Update:

Some changes were made, please try now.


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#13 Vladdin

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Posted 27 February 2020 - 06:33 PM

Update:

Some changes were made, please try now.

 

Still the same


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#14 Campitor

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Posted 27 February 2020 - 06:34 PM

I found another zone was canceling all instance bookings. That zone has been taken out of the pool. I will monitor for 30 minutes to see if a new one pops up.


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#15 Vladdin

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Posted 27 February 2020 - 06:37 PM

I found another zone was canceling all instance bookings. That zone has been taken out of the pool. I will monitor for 30 minutes to see if a new one pops up.

 

Thank you so much. I'm counting my jellopies since the opening. LOL


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#16 Campitor

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Posted 27 February 2020 - 06:39 PM

Error continued digging deeper/


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#17 awesomegeek

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Posted 27 February 2020 - 06:42 PM

went back to its original issue which was a long queue, a slow degression and cancelled memorial dungeoun.


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#18 Campitor

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Posted 27 February 2020 - 07:03 PM

Okay I tried something new. Going to give it another 10 minutes to see if that helped.

 


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#19 Campitor

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Posted 27 February 2020 - 07:09 PM

Okay so this isn't working. I am kicking this up to the IT team and devteam. Going to plan a maintenance for Chaos tomorrow to see if there are some adjustments that can be made.


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#20 Jeneeus

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Posted 27 February 2020 - 07:21 PM

Just in case the dev team would accidentally include Thor, or least note this to the devs.

Only Chaos are affected to the queueing problem. Thor doesn't have this problem, at least as I tested it in Central Lab and Niddhogur instances.

I'll try other instances later, probably OGH, Faceworm, and Hazy Forest.
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#21 awesomegeek

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Posted 27 February 2020 - 07:45 PM

Okay so this isn't working. I am kicking this up to the IT team and devteam. Going to plan a maintenance for Chaos tomorrow to see if there are some adjustments that can be made.

 

hope it's just a very short maintenance. the server has not been alive for a week.


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#22 Campitor

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Posted 27 February 2020 - 08:10 PM

Okay checking chaos again. A quick patch was applied

 


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#23 Campitor

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Posted 27 February 2020 - 08:21 PM

I am seeing successful instance creations. Anyone still experiencing the issue?


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#24 awesomegeek

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Posted 27 February 2020 - 08:24 PM

success. thanks camp.


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#25 ambojr

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Posted 27 February 2020 - 08:37 PM

instance dungeon ok now camp ..thanks


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