Returning Player, Warpportal Account and Email - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Returning Player, Warpportal Account and Email


  • Please log in to reply
4 replies to this topic

#1 alexpunisher

alexpunisher

    I am New.

  • New Members
  • 4 posts

Posted 19 March 2020 - 06:10 PM

Hi i just got back playing iRO after a few years. I tried to login my Warpportal account and have no problems until i try to PowerUp my account and cause an error on the browser and support page doesn't allow me to create a ticket and asking me to register with the same email which i have no longer access to (i forgot the password of the email). So now i can't PowerUp my account to buy WPEs. Is there a way around this? Please help.


  • 0

#2 konstrukt

konstrukt

    I made it Off Topic

  • Members
  • 42 posts

Posted 19 March 2020 - 06:32 PM

Probably an issue with your browser blocking the ability to share information with Warpportal.  You may need to check to see if you have an antivirus program that is automatically blocking the information from being shared (at least this was my issue).


  • 0

#3 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 19 March 2020 - 08:14 PM

Hi i just got back playing iRO after a few years. I tried to login my Warpportal account and have no problems until i try to PowerUp my account and cause an error on the browser and support page doesn't allow me to create a ticket and asking me to register with the same email which i have no longer access to (i forgot the password of the email). So now i can't PowerUp my account to buy WPEs. Is there a way around this? Please help.

 

Hello there and welcome back.

 

Please go ahead and register a support account using a new email.

In the ticket explain the situation that the registered email is no longer in use, and that you wish to update it.

Further information can be found on email change in WP support article here.

 

As for Power UP Error, as mentioned above it could be browser related. We have a thread that assist with Power UP page error, click here to get redirected.

 

Let us know how it goes for you.


  • 0

#4 kinkthecat

kinkthecat

    Awarded #1 Troll

  • Members
  • 616 posts
  • Playing:Ragnarok Online
  • Server:chaos

Posted 19 March 2020 - 08:16 PM

sign up a new email, buy warpportal energy create gift codes, redeem them logged into your old warpportal account


  • 0

#5 alexpunisher

alexpunisher

    I am New.

  • New Members
  • 4 posts

Posted 19 March 2020 - 11:15 PM

@Cinnamon - I'm going to try and make one ma'am/sir. Its been a while since i've played the game and almost forgot everything. Thanks for the quick reply

 

@kinkthecat - oh yes, i forgot this we can also do this things.

 

thanks!

 

 


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users