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Returning play, my Char is gone, help please


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#1 CodyMichael

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Posted 28 March 2020 - 11:06 AM

Im returning to the game and i dont have my GX lvl 125 on my account anymore or any chararcter for that matter, just wondering whats going on, i put alot of time into this game for it to be gone when i finally have time to play again


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#2 VModCinnamon

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Posted 28 March 2020 - 01:40 PM

Hello and welcome back.

If upon logging no characters appear then this is due to using an outdated game client.

To proceed towards a resolution, first please uninstall any old game RO client you have on the device as well as older installation setup files.

After that, download the latest setup from the page linked below, proceed as described with the installation:
http://renewal.playr...ntdownload.aspx

 

If any other issue comes up let us know.

 

 


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#3 AngelCloud

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Posted 29 March 2020 - 03:57 PM

Im returning to the game and i dont have my GX lvl 125 on my account anymore or any chararcter for that matter, just wondering whats going on, i put alot of time into this game for it to be gone when i finally have time to play again

logged in wrong account maybe?


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#4 SeiginoYuusha

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Posted 29 March 2020 - 10:35 PM

or logged into wrong server :D


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