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Game closes after a few seconds with no error message


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#1 athaydes

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Posted 14 April 2020 - 12:14 PM

After entering the game normally and waiting a few seconds it closes without any error message. This also happens on the character creation screen ...


Edited by athaydes, 14 April 2020 - 12:15 PM.

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#2 Glonfel2

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Posted 14 April 2020 - 06:43 PM

The same happens with me but its completely random, i do have a good setup to play and still the game freezes and close sometimes, it doesnt happen with iRO Chaos but with Transcendence(already reinstalled the game but nothing happened :x)


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#3 VModCinnamon

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Posted 14 April 2020 - 09:14 PM

After entering the game normally and waiting a few seconds it closes without any error message. This also happens on the character creation screen ...

 

Hello,

Most likely caused by EAC, so kindly go through the troubleshooting guidelines here. See if anything help you resolve the issue. It may be also a corrupted game client, repatching the game manually should resolve any lingering client side errors. To manual repatch check this topic.


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#4 athaydes

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Posted 15 April 2020 - 08:01 AM

Hello,

Most likely caused by EAC, so kindly go through the troubleshooting guidelines here. See if anything help you resolve the issue. It may be also a corrupted game client, repatching the game manually should resolve any lingering client side errors. To manual repatch check this topic.

 

I tried everything and it didn't solve...


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#5 VModCinnamon

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Posted 15 April 2020 - 08:22 AM

Have you double checked if you have any virtual machine app installed on your system? E.g bluestacks.

Does the auto shutdown happens immediately or while opening a certain application on desktop?


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#6 athaydes

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Posted 15 April 2020 - 08:58 AM

Have you double checked if you have any virtual machine app installed on your system? E.g bluestacks.

Does the auto shutdown happens immediately or while opening a certain application on desktop?

 

I don't have any of these apps! The shutdown happens a few seconds after starting the ragnarok, I can enter the game and play a few seconds, then close it alone without any msg.


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#7 VModCinnamon

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Posted 15 April 2020 - 09:37 AM

Try Appcrashview, if there's a crash associated with RO it will display it.


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#8 athaydes

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Posted 15 April 2020 - 12:19 PM

I have money and I want to spend on this game, but unfortunately the support doesn't pay attention to me XD


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#9 VModCinnamon

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Posted 15 April 2020 - 07:04 PM

athaydes, were you able to try the mentioned app to pull crash errors?


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