13 replies to this topic

[Glonfel2]

Its been like 1 month or more that this problem appeared here, sometimes my game freezes for like 1 second and then close! without any error message, it happens randomly and in any map, i used to play with any kind of problem but now im struggling to stay online, it crashes way more in WoE too someone can help?

[AngelCloud]

I don't have this issue of game closing randomly.

Maybe you want to update your graphics card and windows to the latest version and try again.

 

If not try re-installing and use windows mode.

Full screen has lots of bugs and it lags on full screen for windows 8.

[MegaEdge]

I get those kinds of errors and it's because of the EAC which is close to useless, takes too much CPU for nothing and doesn't block the bots, like at ALL!

[Glonfel2]

My graphic cards and windows are up to date, already tried in Windows mode but it keeps crashing, i still dont know why this happens, when my ragexe is in the main process it consumes like 30% to 40% of my cpu (damn, even my Doom Eternal doesnt take that much)

[MegaEdge]

My graphic cards and windows are up to date, already tried in Windows mode but it keeps crashing, i still dont know why this happens, when my ragexe is in the main process it consumes like 30% to 40% of my cpu (damn, even my Doom Eternal doesnt take that much)

 

Like I said, it's all because of the Easy Anti-Cheat program that they're using. It's crap, plain and simple.

[Glonfel2]

And it doesnt have a way to fix it? man, i play WoE, and it sucks when it crashes when u are in a pre-cast and cant re-enter because of another guild in the pre-emp...

however, it really bothers me when im leveling and my game suddenly crash

[VModCinnamon]

Most likely caused by EAC, we don't have a viable fix for this right now as there's no error message so can't really tell what is going on.

I asked users with this issue to check for an error log through using Appcrashview.

 

Other than that, I'd normally ask the user to go through the compiled solutions posted here.

If all fails it is advised to contact WP support and EAC support with detail of the issue.

[Glonfel2]

i do have appcrashview, is there a way to send those logs?

[VModCinnamon]

i do have appcrashview, is there a way to send those logs?

 

You can attach them to a ticket to WP/EAC assuming the provided solutions do not work, I could take a look at them too if you won't mind. If the log is lengthy please use a hosting service such as Pastebin.

[Glonfel2]

Oh, if you dont mind checking the log, heres the link https://pastebin.com/QCiWq3KU

[VModCinnamon]

If I am reading this correctly, Nvidia files are being called in during launching the game client. I don't know though if what's triggering the error so I'd suggest a few things for now:

• Move your game folder somewhere else outside C:\Program Files (x86)\. Copy-Pasting the whole folder should do.
• If you use Nvidia GeForce Experience, disable ANSEL capture tool probably through disabling Nvidia in-game Overlay. Overlay and/or video capture app may trigger EAC error.
• Again double check that your Nvidia graphic drivers are up to date through GeForce app.

Report back with results please.

[Glonfel2]

Will do it, soon i will give a feedback, thanks

[Glonfel2]

The game seems to be normal now, thanks Cinnamon!
I moved the folder to another partition

Disabled the NVidia Overlay and ANSEL

Uninstalled my Graphic Drivers and reinstalled from zero, working fine now

[VModCinnamon]

Good to hear, thank you for reporting back