Why is Warpportal support team so terrible?
Got this email, and im left with a lot of questions:
We read your concern, we will investigate and review your request.
To assist our investigation, please provide the following information:
- RO Transcendence Account (ID):
- Server:
- Character name that does upgrade:
On the ticket creation form. what is the purpose of these fields?
It literally asks your account ID, and your character name. So i don't understand why im being asked that a second or a third time.
What. The. Fail. Lol.
get better outsourced support staff that can actually use common sense please.
Edited by SettlerofCatan, 29 May 2020 - 07:11 AM.