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Forgot my email access details


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#1 Redsignzz

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Posted 03 August 2020 - 07:45 PM

Hello, i'm looking for a solution on how to solve this problem. I registered warpportal with my email. It is very long time ago. Probably when i was kid. The problem is i completely forgot that email details which is the password. I cant accesa the email to read inbox. I also try many things to recover it but it doesnt work. The problem is i still can play ro registered under that email because i still remember my login details on warpportal also the login account details. The problem now when i try to verify item, the warpportal team ask me to use the email registered under my old email. Is there any way that i can transfer my game details from old email to the new email?or is there anything that i can do to solve this?
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#2 aTID2

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Posted 03 August 2020 - 07:53 PM

cm is gone, so no staff really help you here.

 

I'm pretty sure that you can't change your email.

 

Are you already try reset password on email?


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#3 Redsignzz

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Posted 03 August 2020 - 08:01 PM

cm is gone, so no staff really help you here.

I'm pretty sure that you can't change your email.

Are you already try reset password on email?


It doesnt work because i didnt save any detail on it. I cant even remember what is my recovery email or recovery hp number. I have change alot of number for the last 10-15 years.
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#4 LouisLu

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Posted 03 August 2020 - 08:23 PM

make new account = fastest solution


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#5 Redsignzz

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Posted 03 August 2020 - 08:24 PM

make new account = fastest solution


Dude i have 15 chas on my account. I dont think play on fresh is good. Also they blocked registration for iro now im from asia.
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#6 aTID2

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Posted 03 August 2020 - 08:28 PM

I this really old email? 

 

recovery email option never appear on that old email, you can just add recovery email on that account.

 

even that, same answer


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#7 Redsignzz

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Posted 03 August 2020 - 08:36 PM

I this really old email?

recovery email option never appear on that old email, you can just add recovery email on that account.

even that, same answer


Yes old email with recovery email option. Its a yahoo mail.
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#8 LouisLu

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Posted 03 August 2020 - 08:53 PM

Yes old email with recovery email option. Its a yahoo mail.

 

good luck yahoo has no customer service at all

i try recovery my yahoo but it doesnt work at all


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#9 MegaEdge

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Posted 04 August 2020 - 03:57 AM

Or you can send a ticket and prouve that it's really your account that you're trying to retrieve. 


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#10 Budhiluki

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Posted 05 August 2020 - 09:48 PM

Wish there is char move add service to move char to other account
Like on other value added service
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#11 MegaEdge

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Posted 06 August 2020 - 08:25 AM

Wish there is char move add service to move char to other account
Like on other value added service

 

I'm against it!

And here's my point: let's say you're being hacked by somebody and you didn't notice because for X reasons you didn't notice that somebody else is also using your account so the hacker could request a "Character Switch" from an account to another and then get away with it.


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#12 Budhiluki

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Posted 06 August 2020 - 11:28 AM

I'm against it!

And here's my point: let's say you're being hacked by somebody and you didn't notice because for X reasons you didn't notice that somebody else is also using your account so the hacker could request a "Character Switch" from an account to another and then get away with it.


You can report it and account back to the owner
Problem solved everyone win
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#13 Campitor

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Posted 06 August 2020 - 12:20 PM

Hello, i'm looking for a solution on how to solve this problem. I registered warpportal with my email. It is very long time ago. Probably when i was kid. The problem is i completely forgot that email details which is the password. I cant accesa the email to read inbox. I also try many things to recover it but it doesnt work. The problem is i still can play ro registered under that email because i still remember my login details on warpportal also the login account details. The problem now when i try to verify item, the warpportal team ask me to use the email registered under my old email. Is there any way that i can transfer my game details from old email to the new email?or is there anything that i can do to solve this?

PM me your ticket number and we will work it out with the head gm.


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#14 Redsignzz

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Posted 06 August 2020 - 12:55 PM

PM me your ticket number and we will work it out with the head gm.


Pmed you.
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#15 Dreamo

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Posted 10 August 2020 - 01:50 PM

hello there...

 

i believe they have some way to settle this issue.. i managed to recover my old account from way back in 2006-2007 with only details of login id and characters in the ID.. might take a few emails back and forth, but they can recover your old email..

 

i recovered my old email (used hotmail which is waaaaaaay ancient email) and from there, i can manage to recover the email by sending request to hotmail itself...


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#16 ChakriGuard

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Posted 10 August 2020 - 05:27 PM

cm is gone, so no staff really help you here.

 

I'm pretty sure that you can't change your email.

 

Are you already try reset password on email?

 

I miss Cinnamon :/


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#17 Asukirin

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Posted 11 August 2020 - 01:47 AM

PM me your ticket number and we will work it out with the head gm.

i have the same problem i am still using the account till now, ill already report it but they denied me any service sir can you help me too ?


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