Random items/chars go missing after *some* maintenances. - Ragnarok Online Community Chat - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Random items/chars go missing after *some* maintenances.


  • This topic is locked This topic is locked
7 replies to this topic

#1 Kefler

Kefler

    I made it Off Topic

  • Members
  • 17 posts

Posted 07 August 2020 - 04:10 PM

After today's emergency maintenance, my succubus pet egg has vanished from my character and who knows what else has gone missing because I don't take screenshots of my inventory and storage before each log out.

After yesterdays maintenance, my friend lost all his characters across at LEAST 2 accounts.

 

I would like to see the Ragnarok client generate a text file with the date and time stamp in it's name containing all inventory, equipment and storage contents in the file after each log out.

Who knows what else has gone missing over the course of 15+ years that I don't know about. This isn't the first time something like this has happened and probably won't be last so I would like to see some sort of counter measure to at least help track and restore lost items.


  • 0

#2 Campitor

Campitor

    Darned Forever

  • RO1 Production
  • 11063 posts
  • Playing:Ragnarok Online

Posted 07 August 2020 - 04:41 PM

Have you submitted a ticket about this? It has been my experience that whole accounts do not go missing.


  • 0

#3 Kefler

Kefler

    I made it Off Topic

  • Members
  • 17 posts

Posted 08 August 2020 - 05:11 AM

We both submitted a ticket for our respective problems. My ticket number has already been PM'd to you and an agent has already responded to the ticket.

From what I know, the accounts themselves still exist; after maintenance, he couldn't log into two of his accounts because it kept telling him he had the wrong password. I walked him through resetting his password for his warpportal account and the game accounts, at which time he found out all his chars on two of his accounts had vanished.


  • 0

#4 Handersen

Handersen

    Too Legit To Quit

  • Members
  • 3272 posts
  • Playing:Ragnarok Online
  • Server:chaos

Posted 08 August 2020 - 06:22 AM

Just wondering did your friend use pre hiatus old iro patch instead of post hiatus?
  • 0

#5 Kefler

Kefler

    I made it Off Topic

  • Members
  • 17 posts

Posted 08 August 2020 - 07:04 AM

I'm assuming the new one? as he's been back for months now and assuming he got the install file from the official site, there should only be one patcher left in game folder at this point.


  • 0

#6 TattooedChef

TattooedChef

    Awarded #1 Troll

  • Members
  • 531 posts
  • LocationSeventh level of Hell
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 08 August 2020 - 08:00 AM

I'm assuming the new one? as he's been back for months now and assuming he got the install file from the official site, there should only be one patcher left in game folder at this point.

 

 

Never assume anything...


  • 0

#7 Handersen

Handersen

    Too Legit To Quit

  • Members
  • 3272 posts
  • Playing:Ragnarok Online
  • Server:chaos

Posted 08 August 2020 - 06:21 PM

I'm assuming the new one? as he's been back for months now and assuming he got the install file from the official site, there should only be one patcher left in game folder at this point.


Now the next question is did he ever vote anything in the website for freebies?
  • 0

#8 Redsignzz

Redsignzz

    Amateur Blogger

  • Members
  • 120 posts

Posted 14 August 2020 - 11:19 PM

now it happen to me. my costume vampire familiar suddenly gone. I have no idea what is happening. How can this happen?


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users