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RT New Account Creation


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#1 BraveCloud

BraveCloud

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Posted 14 August 2020 - 07:34 AM

Hello,

 

I cannot create account in RT.

Whenever I try to create I received error saying my account is suspended.

 

Its weird and I can log in to my WP account

 

Kindly assist thanks.


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#2 Campitor

Campitor

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Posted 14 August 2020 - 09:19 AM

Hi you need to submit a ticket. Usually that means there is a block on creation. Often its due to vpn usage freaking out the system (the system doesn't like it when people teleport geographically)


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#3 SaltySailor

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Posted 17 August 2020 - 06:29 AM

What do you mean the system doesn't like it. Your system doesn't allow account creation outside of the allowed region and you are actively telling your customer to bypass your own security settings. What?
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