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Cash Shop False Advertising?


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#1 Tercanum

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Posted 03 January 2021 - 02:26 AM

Currently the Enriched Oridecon/Elunium 50 Box in the cash shop says it gives you ores that increase the rate of refining while keeping the items safe from breaking.

 

This is 100% false advertising as the boxes do NOT do this at all.


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#2 bearl

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Posted 03 January 2021 - 02:33 AM

break your equipment, quote this item

send in ticket.

ask for item recovery.

 

ez pz. no BSB required


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#3 estebin

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Posted 03 January 2021 - 03:47 AM

You could actually sue them for this!


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#4 Timo2504

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Posted 03 January 2021 - 04:00 AM

Damn, I feels bad for new players. If they read the item descriptions and break their item :(. FeelsBadMan

 

 

 

business professions code 17500 #soundsillegaltome

 
 

 


Edited by Timo2504, 03 January 2021 - 04:10 AM.

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#5 CMMayari

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Posted 04 January 2021 - 03:11 PM

Hello! I apologize for the inconvenience. I brought it up with the team and they'll be fixing the description.

 

In the meantime, if you would like, you can ticket in to have the item refunded into points or exchanged for like value. Thank you!


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