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VIP Item Issue 1-3-2021


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#51 Campitor

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Posted 08 January 2021 - 01:29 PM

So I’m going to have to send my social security card, my DL and give the Gm my first born just to get my VIP back? Well ain’t this some shit.

No and if the GMs are asking for that to give you VIP time then please PM CM Mayari so she can raise hell. Because that absolutely should not be the case.


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#52 Biggggg

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Posted 09 January 2021 - 12:12 PM

No and if the GMs are asking for that to give you VIP time then please PM CM Mayari so she can raise hell. Because that absolutely should not be the case.


You can just keep my $1 I know how great you all are at answering PMs. Especially after it took 5 months to get stuff lost in ROdex.

Edited by Biggggg, 09 January 2021 - 12:12 PM.

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#53 MilkyScythe

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Posted 11 January 2021 - 10:01 AM

Still waiting since Jan 3 to get my vip back.


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#54 Biggggg

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Posted 11 January 2021 - 02:16 PM

Still waiting since Jan 3 to get my vip back.


You aren’t getting it back. Just move on and you will be okay.
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#55 CMMayari

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Posted 11 January 2021 - 03:39 PM

Still waiting since Jan 3 to get my vip back.

 

Hello! Have you sent in a ticket about it? If so, please PM me your ticket number and I'll check back with the support team. Thank you!


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#56 ZanRen

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Posted 11 January 2021 - 04:42 PM

there's no vip bonus still?? or do those free vip do not work anymore?? i got a bunch before and just used one, not working??

 

https://imgur.com/a/jUBFORb

 

does the 10day vip work?

 

edit: image added. can't seem to add the image directly here??


Edited by ZanRen, 11 January 2021 - 04:51 PM.

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#57 6250140829153758463

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Posted 11 January 2021 - 05:12 PM

It works. Look on the right-hand side--the Item and EXP effect icons. The one in the chat box is for the old VIP that could be purchased directly through WP.


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#58 ZanRen

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Posted 11 January 2021 - 05:15 PM

It works. Look on the right-hand side--the Item and EXP effect icons. The one in the chat box is for the old VIP that could be purchased directly through WP.

 

so it doesnt show up there anymore?? i thought it still showed the vip bonus on the message. so as long as the buff is there, the bonus should be active??

 

thanks for the info.
 


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#59 yamasakai90

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Posted 12 January 2021 - 05:55 AM

so it doesnt show up there anymore?? i thought it still showed the vip bonus on the message. so as long as the buff is there, the bonus should be active??

 

thanks for the info.
 

 

Old web based VIP show at the message icon, where you have your base, vip and server bonus.

 

The New/Current VIP shows at buffs on the right side of your screen.

 

They are phasing out the web/old VIP and everyone is getting VIP that is shown via buff icons.

 

If your question is to why is the old VIP still shown... its because some people still have them.  -_-


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#60 Beccanya

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Posted 16 February 2021 - 06:28 AM

Received the same problem just today 


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#61 WhyS0Serious

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Posted 16 February 2021 - 09:24 AM

I got the same today !

Ticket: 167-27BEB5B9-0029 

:?


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#62 ApekG

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Posted 19 March 2021 - 02:45 AM

Please double check on VIP buff.

It seems like no function at all after the maintenance. Even tho im using HE BG from eden badger i just get 30-35 pcs c.frag for 15mins.

Normally i can get around 60-65pcs per 15mins using HE BG.

TICKET NO. REF : 182-27E74CDE-0009


Edited by ApekG, 19 March 2021 - 02:53 AM.

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#63 CMMayari

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Posted 19 March 2021 - 09:22 AM

Hello! Thank you for reporting this, I'll bring it up with the team so that they can investigate.  :no1:


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