Cant Login Ingame - Wrong Username/Password *solution found* - Ragnarok Online Community Chat - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Cant Login Ingame - Wrong Username/Password *solution found*


  • Please log in to reply
45 replies to this topic

#1 coolvampire

coolvampire

    Amateur Blogger

  • Members
  • 441 posts

Posted 05 January 2021 - 08:39 PM

Dear GM, 

 

any news on this? i cant access the game but i can login into account information on on warportal just fine

 

Edit:

I've figured it out the solution, it works now.

*you need to change the game account individually by entering the "edit game account" and "forgot your game password". from there just follow the instruction (sending link to email and enter the new password etc.

 


Edited by coolvampire, 06 January 2021 - 02:55 AM.

  • 1

#2 YongkySH

YongkySH

    Too Legit To Quit

  • Members
  • 4114 posts

Posted 05 January 2021 - 08:44 PM

Did you reset the password of your RO1 game account?
  • 1

#3 coolvampire

coolvampire

    Amateur Blogger

  • Members
  • 441 posts

Posted 05 January 2021 - 08:45 PM

Did you reset the password of your RO1 game account?

i did it, before new year, should i reset it again?


  • 1

#4 bagdemagus19

bagdemagus19

    I am New.

  • New Members
  • 2 posts
  • Playing:Ragnarok Online
  • Server:Thor

Posted 05 January 2021 - 09:09 PM

i cant login too to my account i did not change the password or anything please help


  • 1

#5 Crazzydog

Crazzydog

    Amateur Blogger

  • Members
  • 170 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 05 January 2021 - 09:11 PM

+

incorrect user id or password


Edited by Crazzydog, 05 January 2021 - 09:13 PM.

  • 1

#6 ahbie1525

ahbie1525

    I am New.

  • New Members
  • 5 posts

Posted 05 January 2021 - 09:22 PM

oh no im experiencign this too on my 2 accounts after i restart my computer!


  • 0

#7 ahbie1525

ahbie1525

    I am New.

  • New Members
  • 5 posts

Posted 05 January 2021 - 09:27 PM

whats wrong with the game? GM kindly pls help!


  • 0

#8 Gwedopang

Gwedopang

    I made it Off Topic

  • Members
  • 38 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 05 January 2021 - 09:50 PM

happened to me also. try reset "forgot pass" not "to change" iro account pass on wp site. Looks WP forced us to reset using email.


Edited by Gwedopang, 05 January 2021 - 10:39 PM.

  • 1

#9 DovyMansion

DovyMansion

    Amateur Blogger

  • Banned
  • 168 posts
  • Playing:Nothing

Posted 05 January 2021 - 09:52 PM

is problem with login


  • 1

#10 ChakriGuard

ChakriGuard

    Azzylike

  • Members
  • 10845 posts
  • Playing:Ragnarok Online
  • Server:Renew Chaos

Posted 05 January 2021 - 09:57 PM

https://forums.warpp...1042021-update/

 

Huh? 


  • 0

#11 ahbie1525

ahbie1525

    I am New.

  • New Members
  • 5 posts

Posted 05 January 2021 - 10:03 PM

i cant even logged my account here and in in-game any help please


  • 0

#12 yamasakai90

yamasakai90

    Too Legit To Quit

  • Members
  • 3028 posts
  • LocationUnder the Ground
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 05 January 2021 - 10:14 PM

If you refer to the pinned post, there's a compulsory password change event. Any ingame accoutn and warpportal account that didn't change their password will have it changed.

 

To reset, please use the forgotten password option.

 

If you can't then you have to message the support team for help.


  • 0

#13 JadeMountain

JadeMountain

    Awarded #1 Troll

  • Members
  • 671 posts

Posted 05 January 2021 - 10:37 PM

that password change event.. according to the page.. it is 'recommand'  not mandatory...why force out...


  • 0

#14 YongkySH

YongkySH

    Too Legit To Quit

  • Members
  • 4114 posts

Posted 05 January 2021 - 10:39 PM

Its mandatory
  • 0

#15 JadeMountain

JadeMountain

    Awarded #1 Troll

  • Members
  • 671 posts

Posted 05 January 2021 - 10:42 PM

there is something wrong... an account I created a month ago, also unable to log in.


  • 0

#16 FBKFBKFBK

FBKFBKFBK

    Amateur Blogger

  • Members
  • 442 posts

Posted 05 January 2021 - 10:48 PM

there is something wrong... an account I created a month ago, also unable to log in.

 

Did you change your in game password? I changed my in game passwords but forgot to change my main account I have no problem logging into the game but need to recover my main account password.


Edited by FBKFBKFBK, 05 January 2021 - 11:06 PM.

  • 0

#17 JadeMountain

JadeMountain

    Awarded #1 Troll

  • Members
  • 671 posts

Posted 05 January 2021 - 10:56 PM

*Please note that for added security, we are automatically updating any password for accounts that haven't logged in since October 14th, 2020. In addition, any accounts that have not changed their password during this event will have their password automatically updated on January 5th, 2021. If your account password has changed, please use the 'Forgot Password' option to update your password.

 

>< I did not change passowrd bcs the page's first title is "reward for you to change password"  

and the above statement... didnt it means  if u still login often.. the current password will be auto carry,

 

 

Does my english really stink,  "automatically updated"  does not means carry over but BLOCK?   


Edited by JadeMountain, 05 January 2021 - 11:00 PM.

  • 0

#18 IDexter

IDexter

    Amateur Blogger

  • Members
  • 121 posts
  • LocationBeyond the wall
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 05 January 2021 - 11:01 PM

there is something wrong... an account I created a month ago, also unable to log in.

 

Note that you were asked to change password within the stipulated time for rewards.

If you had created some new game account it wont be counted. I created new accounts last week but had to change the passwords again to access them.


  • 0

#19 FBKFBKFBK

FBKFBKFBK

    Amateur Blogger

  • Members
  • 442 posts

Posted 05 January 2021 - 11:03 PM

*Please note that for added security, we are automatically updating any password for accounts that haven't logged in since October 14th, 2020. In addition, any accounts that have not changed their password during this event will have their password automatically updated on January 5th, 2021. If your account password has changed, please use the 'Forgot Password' option to update your password.

 

>< I did not change passowrd bcs the page's first title is "reward for you to change password"  

and the above statement... didnt it means  if u still login often.. the current password will be auto carry,

 

 

Does my english really stink,  "automatically updated"  does not means carry over but BLOCK?   

 

Automatically updated means they generate a random password for you its basically a temp block yes until you reset the password 


  • 0

#20 JadeMountain

JadeMountain

    Awarded #1 Troll

  • Members
  • 671 posts

Posted 05 January 2021 - 11:07 PM

can they just say BLOCK instead ....   this is IRO not 'technical writing' amercia RO....


Edited by JadeMountain, 05 January 2021 - 11:09 PM.

  • 0

#21 aTID2

aTID2

    Too Legit To Quit

  • Members
  • 1710 posts
  • LocationLocation
  • Playing:Ragnarok Online
  • Server:Server

Posted 05 January 2021 - 11:31 PM

"If your account password has changed, please use the 'Forgot Password' option to update your password."

 

 


  • 0

#22 coolvampire

coolvampire

    Amateur Blogger

  • Members
  • 441 posts

Posted 06 January 2021 - 12:07 AM

"If your account password has changed, please use the 'Forgot Password' option to update your password."

changing password with forgot password still doesnt work.

although successfully changed password and able to log in into warportal, im still not able to access ragnarok login; wrong id/pass etc


  • 0

#23 DovyMansion

DovyMansion

    Amateur Blogger

  • Banned
  • 168 posts
  • Playing:Nothing

Posted 06 January 2021 - 12:14 AM

but why no back , normal not is need change or yes?


  • 0

#24 ChakriGuard

ChakriGuard

    Azzylike

  • Members
  • 10845 posts
  • Playing:Ragnarok Online
  • Server:Renew Chaos

Posted 06 January 2021 - 12:19 AM

changing password with forgot password still doesnt work.

although successfully changed password and able to log in into warportal, im still not able to access ragnarok login; wrong id/pass etc

 

Huh? It worked for me. In fact, WP autmatically  changed passwords earlier than 4th January. I only realized this because when I tried to log in game, my PW was incorrect. To solve the problem, I logged in my WP account to use "Forgot password" function to reset all my game account passwords. All my accounts are working fine though I've not got candies from WP T_T


  • 0

#25 JadeMountain

JadeMountain

    Awarded #1 Troll

  • Members
  • 671 posts

Posted 06 January 2021 - 12:22 AM

if it is important message that affect game play, u put the warning message into game to broadcast like GM will never ask your password etc,etc'

 

not all people read every content on forum, and most people just read the headline or the first page of the headline.

 

if it is so important, you put the content to first line or use extra red color or bold to emphasis .

 

that password change page, spend first page to tell me "change password to get reward" that already give me false direction that is not mandatory.  second part of the content is how good the reward is.    The most important part of the consequence, however,  hide in third part of the content without a warning sign to point consequence. 

 

I cant login now as well.  might as well detox myself from RO

 


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users