11 replies to this topic

[iLuki]

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  • Yesterday I went to my account,and today I write that the wrong username or password!!!

     

     
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[iLuki]

I'm trying to log in to the warp portal support,it doesn't accept a username and password!!!

[CMRayth]

Hi iLuki! As part of our Password Change Campaign that began 12/14/2020 and ended on 1/4/2021, all WarpPortal accounts and game passwords were changed if you did not change them during that time. Please send in a ticket to WarpPortal Support where they can verify your information and assist you further. Apologies for the confusion!


 

[iLuki]

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  • I did not change my username and password during this period, and warportal support does not accept account data,I can not log in to support using the username and password from which I write!

     

     
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[iLuki]

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  • When registering, I received an email with a username and password,I described my problem in this email and sent it, this is all I managed to do, since I can't log in to support under the username and password that was specified during registration!

     

     
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[jadeeyg]

yea i can't use the support thing or reset password link either it seems in 2 different web browsers :-/

 

soo I DID email them , but unless they reply to my email and fix my accounts, it seems I can't play game even if I want to lols.  Or if I made a new account over again and just started from the begininng...again.......i doubt i will this lol.

 

it seems i will be doing other things, playing other games, unless my accounts are back .  i don't run a game company, but... something about this password reset thing doesn't really seem like it was a good idea o_O

 

 

 

[BioElesis]

They changed all my passwords as well without my permision. i sent a ticket to see what can be done about it... but knowing how bad the support is, i guess I've lost everything.

 

[iLuki]

 Tell me how to send a ticket to support?

[iLuki]

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  • the problem was solved by changing the password independently, confirmation came to the mail where I changed the password using the link in the email!!!

     

     
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[BioElesis]

The issue is that most players dont have the original Email, and they cannot login to sent ticket.

 

[jadeeyg]

ya that too.  i managed to reset my password from the link on playrequiem.com for 1/4 accounts that I can log in to the emails with.  which happens to be a newer account with only a lvl 89 radiant on it............  the other 3 accounts have my lvl 90 characters and i dont remember which email address i used to create them with.......

 

soooo...............yaaa.............o_O  (>_>)

 

guess i will play something else lols........ O_o........kinda funny - i can just picture someone at warpportal being like "we haven't reset passwords in 13 yrs, lets just reset them now - what could possibly go wrong ?"  lols.......o_O

 

i dont run a game company so idk, but WOW O_O

 

I started playing in 2007, stopped in 2009-2010ish and then started again in 2020.  I'm guessing its not really the same ppl making game decisions that used to run it :/  .....okie.....

Edited by jadeeyg, 06 January 2021 - 06:23 PM.

[Cutlat]

You , guys , game team is AWESOM!!! i lose my Eu accounts where was playng from s1 and farm like crazy to make colect items (without clone invasion) , now lose my new one where was make it to play sometimes !  Close this fake game and stop scam adicted people!  have a nice day and bay !