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Can't log into the game

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#1 ephewetew


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Posted 06 January 2021 - 04:21 PM



I tried logging into the game after not playing for some months, and the username and password I've written down now doesn't work. I see you've had some kind of password change event, so I tried changing my password. But when I try to to this, I get the following error message:


Ooops. Something went wrong. This has been logged and reported.
Please try again later, or submit a ticket detailing the error you are encountering at the Support site:


Soooo does my account even still exist? Is there a way I can get logged back in?

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#2 CMMayari


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Posted 07 January 2021 - 01:09 PM

Hello! Yes, your account should still exist. If it's still giving you issues, please reach out to the support team. They will assist you in getting back logged in. Thanks! :)

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