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January 7th Renewal Maintenance


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#26 Deafice

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Posted 07 January 2021 - 12:59 PM

I'm not sure they can do that.

 

Wouldn't resetting passwords cause all of the previous password data to be dumped and deleted?


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#27 Kimelym

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Posted 07 January 2021 - 01:31 PM

I'm not sure they can do that.

 

Wouldn't resetting passwords cause all of the previous password data to be dumped and deleted?

 

Probably, though i can understand him/her if he/she has just come back and found that pass were changed -_- , and he/she has all he/hers gears onto that account that got changed. If thats the case, he/she should send a ticket to recover his/her gears i think...but they are not gonna reset pass again cause we had several weeks to change the password or to move our gears from those accounts we dont own emails to another account.


Edited by Kimelym, 07 January 2021 - 01:31 PM.

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#28 ChakriGuard

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Posted 07 January 2021 - 02:30 PM

Boo! Was expecting WP to hand out change password campaign rewards this maint.
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#29 babyblerd

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Posted 07 January 2021 - 02:44 PM

yey thank u for extending xp and snow flower festival!  :wub: 


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#30 DropM

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Posted 07 January 2021 - 02:45 PM

Okay enough new idea suggestions from me(for now). What about the things you guys said you guys were going to do like implement NPC to roll stats for gear that should be better then coats. Make Valk armor great again!


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#31 Campitor

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Posted 07 January 2021 - 02:49 PM

Servers will be opening in 5 minutes.


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#32 Campitor

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Posted 07 January 2021 - 02:54 PM

They could go back a few days and reset the old passwords for at least 1 week so that people can do something. There are too many people affected. They should do it for the community and help us return before the massive reset, put the old passwords for another week. please, a lot of people are going to retire for this reason. I think more than half of the players will go out of town. if you don't take action to return old passwords that work again in ragnarok in game. I'm not talking about warpportal. I speak of game accounts as id + password. to replace and put the old passwords that were working a week ago. please do it for the people.

The whole point of the password reset campaign is to prevent access to accounts whose user's were idle. Recently we found that someone was trying ID/PW combinations gained from somewhere else and quite frankly emptying accounts. We cannot allow that to continue which is why accounts are under an enforced pw change.


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#33 JoaquinAndres

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Posted 07 January 2021 - 03:04 PM

Servers will be opening in 5 minutes.

tq ^^


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#34 KriticalAssassin

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Posted 07 January 2021 - 03:04 PM

Kro ever gonna fix the guild emblems on castle flags or is this one of those things we are never getting fixed like illusion combo battle glove and such? Kinda sucks that we can't get things that come in broken fixed let alone the stuff that did work gets broken too and not getting fixed.


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#35 Boyeteers

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Posted 07 January 2021 - 03:07 PM

Jitterbug cards still not dropping. When is this going to fix?
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#36 Campitor

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Posted 07 January 2021 - 03:50 PM

Renewal will be under going a restart at 6pm to fix an issue with WoE Realms blocking certain gears inappropriately.


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#37 MilkyScythe

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Posted 07 January 2021 - 04:00 PM

When will I be getting my VIP back from opening a bugged box? 5 days waiting now since I sent a ticket.


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#38 Gerld

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Posted 07 January 2021 - 04:11 PM

to campitor just want to ask if the server restart will affect the spawn time of mvp that died in previous hours


Edited by Gerld, 07 January 2021 - 04:12 PM.

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#39 ZHONGKAIH

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Posted 07 January 2021 - 04:13 PM

Hi Camp, could you please add Costume Enchant Stone Box 7,8, 9 and 10 which has fixed casting stone? Thanks a lot.

 

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#40 Boyeteers

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Posted 07 January 2021 - 04:14 PM

Renewal will be under going a restart at 6pm to fix an issue with WoE Realms blocking certain gears inappropriately.


Disable ocps inside woe.
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#41 DovyMansion

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Posted 07 January 2021 - 04:23 PM

The whole point of the password reset campaign is to prevent access to accounts whose user's were idle. Recently we found that someone was trying ID/PW combinations gained from somewhere else and quite frankly emptying accounts. We cannot allow that to continue which is why accounts are under an enforced pw change.

I understand your position. Is there the possibility of returning the passwords at least 1 more week, so that some people can do something. I think that would be ideal. 1) I contacted warpportal support but they are not helping at all, they are asking for a lot of information about papers and 2) send by fax, it cannot be by other means via email, whatsapp or something more current. I understood that the password change was obtainable, something could be done since many people are being harmed by this. They should return untouched old passwords for at least 2 days so that some players can do something about this issue.


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#42 Asukirin

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Posted 07 January 2021 - 04:36 PM

warpportal given us less than a month to reset the our password, but the truth is the support is late to reply on our ticket that we are still waiting to the solution and they not given us warning that you need to get your stuff out.

FYI file a ticket on the first day of the post.


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#43 Asukirin

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Posted 07 January 2021 - 04:40 PM

they close my ticket last night for no reason at all, and the mod of the forum only reply they going to poke the gm how pathetic


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#44 Kainmaster69

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Posted 07 January 2021 - 05:08 PM

are servers still off?


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#45 FBKFBKFBK

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Posted 07 January 2021 - 05:11 PM

to campitor just want to ask if the server restart will affect the spawn time of mvp that died in previous hours

 

MVP will be alive if it was supposed to respawn in the time of the server restart when server are back up


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#46 MiroSorce

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Posted 07 January 2021 - 05:13 PM

It takes too long?


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#47 Timo2504

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Posted 07 January 2021 - 05:21 PM

I understand your position. Is there the possibility of returning the passwords at least 1 more week, so that some people can do something. I think that would be ideal. 1) I contacted warpportal support but they are not helping at all, they are asking for a lot of information about papers and 2) send by fax, it cannot be by other means via email, whatsapp or something more current. I understood that the password change was obtainable, something could be done since many people are being harmed by this. They should return untouched old passwords for at least 2 days so that some players can do something about this issue.

I disagree about returning old passwords, if that happened, what's the point of password changing at the first place. They already give out 3 weeks for us to change the pw. 


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#48 ZanRen

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Posted 07 January 2021 - 05:23 PM

time for janeway event for all those that lost their accounts!! :gg:


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#49 Gerld

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Posted 07 January 2021 - 05:26 PM

TO admin what can make a solution to the rampant botting here in iro. especially to the new illusion turtle map.


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#50 Deafice

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Posted 07 January 2021 - 05:28 PM

SERVERS ARE UP!


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